Kerry-ann Ramus

I am a mum to two girls aged 3 and 5, I am married and spend most of my time with my family. We moved from Brighton to Nottingham in 2016 to support my husband going to university. I enjoy crafting, travel, the outdoors and nature, we often go for Sunday walks around the local area or in the Peak District. I have previously worked for Centre Parcs Elveden and have some great memories, I would love to have the opportunity to work for Centre Parcs again.

Beauty Therapist - Self Employed Beauty Therapist - Home Salon

(2018-12)

• Manage all aspects of my business including delivering a range of beauty treatments
• Regular training to stay up to date with current industry trends
• Keep the highest standard of client relations
• Marketing and advertising
• Manage appointment scheduling
• Stock control and ordering
• Annual self-assessment

Beauty Therapist - Emily's Touch Mapperley - Mapperley, Nottingham

(2016-06 - 2018-01)

• Delivered a wide range of beauty treatments
• Excellent product knowledge to support upselling of post treatment products
• Consistently achieved and exceeded sales targets
• Covered reception ensuring the POS system was accurate and up to date with client info
• Stock control and ordering
• Supplier and customer relations

Beauty Therapist - Self Employed Mobile Beauty Therapist - Sussex

(2014-06 - 2016-06)

After being made redundant at The Hut I was given my client list and started a mobile beauty therapy business. This was the first time being self employed and had to learn how to manage a business.

• Appointment scheduling
• Building a price list
• Marketing and advertising
• Stock control and ordering
• Book keeping
• Self-assessment

Beauty Therapist - The Hut - Brighton, UK

(2013-05 - 2014-06)

I was the sole therapist at a hair salon and was given free reign to manage the beauty department.

• Weekly stock take
• Ordering
• Carrying out treatments
• Time management
• Cleaning
• Covering reception
• Organising and coming up with promotions
• Manning reception and maintaining the POS system

Beauty Therapist - Champneys - Brighton, UK

(2012-10 - 2013-05)

As a therapist in one of the Champneys day spas.

• Daily cleaning
• Carrying out treatments
• Maintaining excellent customer service
• Working towards weekly targets
• Money handling
• Manning the reception desk and POS system

Spa Therapist / Spa Supervisor / Receptionist / Waitress / Chalet Host - Neilson Active Holidays - Greece / Turkey / France

(2010-08 - 2012-10)

While working for Neilson Active Holidays I did 5 seasons covering multiple roles as a Spa Therapist, Spa Supervisor, Receptionist, Waitress and a Chalet Host. Working in the spa we had very high retail targets, I managed a team of four therapists and at the end of the season my spa finished the highest retailing spa out of 8 resorts.

• Ordering and stock control
• Maintaining and keeping the computerised guest management system up to date
• Allergy control
• Menu designing for a chalet of 21 guests
• Public speaking
• Marketing and advertising
• Running promotions
• Chemical control for hot tub
• Storage and review of safety data sheets for all COSHH substances

Spa Therapist - Centre Parcs - Elveden

(2008-10 - 2010-08)

This was my first job as a beauty therapist and was the biggest team with over 30 therapists; here I gained a lot of experience which helped me towards management.

• Carrying out treatments
• Ensuring the spa was kept spotless
• Maintaining excellent customer service
• Working towards and hitting weekly targets by upselling post treatment products