Kerry Phillips
Travel, Customer Service & Retail Assistant
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About
Calm, reliable and people-friendly Customer Service & Retail Assistant with a warm communication style and a steady, organised approach to work. I do best in roles with clear tasks, predictable routines and supportive teams. I enjoy helping customers, keeping spaces tidy and welcoming, and following set processes to make sure everything runs smoothly. Known for being patient, polite and consistent, with a focus on quality rather than speed or pressure.
Experience
Student Design Assistant at University of Hull (Doncaster Campus) (2024-01 – 2026-12)
- Worked collaboratively on design briefs with small teams.
- Communicated ideas clearly and supported others during deadlines.
- Kept shared workspaces tidy and organised.
- Followed structured processes and contributed reliably to group tasks.
School Support Assistant at Local Village School (2022-01 – Present)
Occasional
- Assisted with setting up spaces and keeping areas clean.
- Helped with refreshments, directing visitors and classroom tasks.
- Maintained friendly, trustworthy relationships with all pupils.
- Supported teachers during events and days out (Year 1-6).
Childcare Assistant at Mockler Family (2021-01 – 2024-12)
- Provided calm, patient supervision for children.
- Helped with routines, snacks and simple problem-solving.
- Ensured a safe, tidy and welcoming environment.
Customer Service & Retail Assistant at Diamond Upholstery, Doncaster (2004-01 – 2010-12)
- Provided friendly front-of-house support, greeting visitors and answering phone enquiries.
- Managed basic reception duties, messages and paperwork.
- Demonstrated long-term reliability and a steady work ethic.
Customer Service Assistant at The Loco-Inn (2007-01 – 2007-12)
- Served customers in a friendly, professional manner.
- Handled cash, card payments and till balancing.
- Restocked shelves and maintained clean, organised displays.
- Supported team during busy periods and shift changes.
Education
BA (Hons) in Graphic Design – University of Hull (Doncaster Campus) (2026-06)
GCSE's in English, Maths, Science & others
