Keziah Essuman

Compassionate and reliable Healthcare Assistant with over three (3) years of experience supporting adults and elderly service users in residential, community, and clinical environments. Experienced in personal care, medication prompting, care planning, safeguarding, infection control, and moving & handling. Demonstrates a strong commitment to maintaining dignity, independence, and safety while delivering high-quality, person-centred care in line with CQC standards.

Able to work effectively both independently and as part of a multidisciplinary team.

Personal Assistant to Felix Otabil - Mensa Otabil - 31 Wentworth Road, Croydon CRO 3HX

(2024-10)

• Caring for a child at home
• Supporting attendance at community activities and events
• Assisting household tasks

Healthcare Assistant - Samfos Health-Spaces (Tesco Extra) - New Malden, London

(2024-02)

• Providing personal care support (washing, dressing, oral hygiene, hair and skin care) to 60+ service users, ensuring dignity, privacy, and respect at all times.
• Prompting and supporting medication administration for 60+ clients, accurately documenting outcomes and contributing to improved medication adherence.
• Assisting service users with mobility, transfers, and repositioning using equipment such as wheelchairs and hoists, in line with Moving & Handling policies.
• Supporting nutrition and hydration needs by assisting with meals and fluids, monitoring intake, and reporting concerns to senior staff.
• Monitoring and recording changes in physical and emotional wellbeing, escalating concerns promptly to nurses or supervisors for early intervention.
• Escorting service users to medical appointments, wellbeing activities, and community engagements to promote independence and social inclusion.
• Communicating effectively with relatives and healthcare professionals, providing regular care updates that enhance continuity of care and family confidence.
• Maintaining accurate daily records and care notes for all assigned service users, ensuring compliance with care plans, policies, and CQC standards.

Healthcare Assistant - Blue Fountain Care - 111 Gloucester Road, Bristol BS7 8AT

• Assist patients with personal care needs including feeding, drinking, toileting, and mobility, ensuring comfort and safety.
• Support patients' physical, emotional, and social needs using a person-centred approach, contributing to improved mental wellbeing.
• Observe and report changes in patients' conditions to the nursing team, supporting timely and appropriate care interventions.
• Provide emotional reassurance and companionship, reducing anxiety and promoting recovery and wellbeing.
• Maintain clean and safe environments, adhering strictly to infection prevention and control procedures.
• Listen to patient concerns and feedback, contributing to service improvements and enhanced patient satisfaction.
• Maintain confidentiality and professional boundaries in line with healthcare policies and standards.

Senior Executive Officer - Effia–Kwesemintsim Municipal Assembly - Takoradi, Ghana

(2019-10 - 2024-01)

• Supervised administrative workflows and executive-level support functions, ensuring efficiency and compliance.
• Managed documentation and filing systems with 96% accuracy, maintaining confidentiality and record integrity.
• Prepared official reports, minutes, and correspondence, demonstrating strong written communication skills.
• Coordinated tasks under minimal supervision, meeting deadlines in high-pressure environments.
• Applied organisational, communication, and problem-solving skills transferable to healthcare documentation and reporting.

Phlebotomy Workshop - Phlebotomy - Brince Solution (2025-04)

Care Certificate - Care - CareSkills Academy (2023-12)

Mandatory Training (All-in-One) - Mandatory Training - The Direct Training Academy (2024-10)

Bachelor of Business Administration - Marketing - Kwame Nkrumah University of Science and Technology (2020-09)