Kian Mcbride
Customer-focused and motivated professional with leadership, retail and hospitality experience
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About
Customer-focused and motivated professional with leadership, retail and hospitality experience. Strong communication, teamwork, and organisational skills developed through managing retail operations, leading teams and working closely with customers, parents, and community groups. Seeking opportunities within hospitality where excellent service, reliability, and a positive attitude are valued.
Experience
Barista at Sea Level Café (2025-03 – 2025-09)
- Delivered Friendly, efficient customer service in a hospitality environment
- Handled cash transactions accurately
- Built rapport with regulars and ensured a welcoming atmosphere, demonstrating strong interpersonal skills under pressure
Store Manager at Vape and Juice Bar (2026-03 – Present)
- Deliver excellent customer service in a fast-paced retail environment.
- Manage stock, merchandising and daily store operations.
- Support and supervise staff to maintain high service standards.
- Resolve customer enquiries professionally and efficiently.
Team Leader at Dig Deep Charity (2026-07 – Present)
- Lead and motivate teams to achieve performance targets.
- Engage confidently with members of the public.
- Train and support new team members.
Football Coach at SK Football Academy (2020-08 – 2025-09)
- Built strong relationships with players and parents.
- Managed large groups safely and professionally.
- Developed communication and customer-facing skills.
Education
BA (Hons) in Politics – Leeds Beckett University (2029)
