Kiera Lyons

A customer focused, dedicated and hard-working individual with the ability to take responsibility of various tasks at any one time. With a personal development focus, I am often searching for opportunities to expand my skill set and further my career. Despite my ambition to undertake various tasks, I consistently provide an expert level of customer focus, understanding the customers needs and delivering on these without compromise, ensuring that everyone who I work with are left satisfied and fulfilled with every experience.

• Efficient communication adapting my style to the right situation;
• A desire to endlessly improve my skills and knowledge on various subjects;
• Implementing strategic plans to successfully resolve complex and difficult situations;
• Ability to work under pressure and make critical decisions by taking a calculated risk approach;
• Qualifications in various courses undertaken in personal time;

• Able to approach difficult situations and resolve conflict;
• Constant ability to understand customers needs and tailor the experience to ensure upmost gratification;
• Capability to be flexible in my approach to various challenges;
• Excellent stakeholder management, both internal and external

EDUCATION

Special Effects, Hair & Media Diploma Level 3

Beauty Therapy Level 2 Certificate

Care Certificate

6 GCSES grade 4 or above including English (4) and Maths (4)

REFERENCES

Available on Request.