Kim Bronson

Proficient receptionist known for strong organizational and effective customer interaction. Experience in data entry and office management, committed to enhancing operational efficiency and ensuring exceptional service.

Accountant/Office Manager at Sales Optimizer LLC (2003-09 – Present)

• Managed multi-line telephone system and directed call to appropriate departments.
• Maintained organized filing system for client's records and correspondence.
• Provided exceptional customer service and resolved inquiries promptly.
• Assisted in onboarding new staff by training on office procedures and systems.
• Submitted and managed payroll for staff.
• Monitored inventory of office supplies, placing orders as needed to prevent shortages.
• Greeted incoming visitors and customers professionally and provided friendly assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Resolved client problems and complaints.
• Handled all bookkeeping roles – Payables, Receivables, Payments, etc.

– Florida Technical College