Kim Mohan

Croupier/Inspector at Napoleons Casino (2024-01 – Present)

Croupier and Inspector role managing gaming tables and supporting staff and customers.

• Customer service with a range of different customers and clients to understand their needs and preferences
• Cash handling and numeric processing performed correctly and efficiently, sometimes in high pressure situations
• High level of communication and focus in busy work environment with strong eye for detail
• Inspector role supports both customers and colleagues below Inspector level
• Watch multiple tables simultaneously to ensure no mistakes are made during games and equations are worked out correctly
• Maintains confident performance and happy atmosphere for clients

Croupier at Grosvenor Casinos (2018-06 – 2024-01)

Croupier in fast-paced casino environment managing gaming tables and customer interactions.

• Customer service
• Cash handling
• Upselling
• Keen eye for detail
• Fast paced work environment
• Night work - required excellent time keeping
• Numeracy skills
• Admin/office regarding filling specific data in required spreadsheets

A Level in History – St Mary's College (2013-09 – 2015-07)

A Level in Psychology – St Mary's College (2013-09 – 2015-07)

A Level in Law – St Mary's College (2013-09 – 2015-07)