Koa Shope

Experienced and customer-focused professional with over six years in the service and administrative industries. Four years as a server have honed my ability to thrive in fast-paced environments, provide exceptional customer service, and work effectively as part of a team. My two years as a receptionist strengthened my organizational, communication, and multitasking skills while providing a welcoming and efficient front-desk experience.

I bring strong interpersonal skills, attention to detail, and a dependable work ethic to every role I take on.

Willing to relocate to: Honolulu, HI - Kailua, HI - Kāne‘ohe, HI

Server at Sweet E's cafe (2022-01 – 2025-12)

As a server, I was responsible for providing excellent customer service in a fast-paced dining environment. My duties included greeting guests, taking and entering orders accurately, delivering food and beverages promptly, and ensuring customer satisfaction throughout their visit. I maintained knowledge of the menu to make recommendations and accommodate dietary needs.

I also handled cash and card transactions, managed table turnover efficiently, and worked closely with kitchen staff to ensure a smooth service flow. Keeping the dining area clean and organized was also part of my daily routine.

Receptionist at HMSA (2023-08 – 2025-03)

I greeted visitors, offered snacks and beverages. Most of my time I handled phones and spoke with customers on the phones, keep track of appointments and managed meeting room times!

Associate's degree in Liberal Arts & Sciences – Honolulu Community College (2022-08)

High school diploma or GED