Markocsan Denisa
FRONT DESK ASSISTANT
About
Organised and dependable professional with experience in front-desk operations, customer service and care. Experienced in handling bookings, telephone calls, emails and guest enquiries, and keeping reception activities organised. Currently studying Business and Management and keen to contribute communication, organisational and caring skills.
Experience
FRONT DESK ASSISTANT - Ten 87 - London
(2025-09 - 2026-10)
- Welcomed guests and managed check-ins and check-outs in a busy reception setting.
- Handled bookings, telephone calls and emails, responding to guest enquiries professionally.
- Resolved routine front-desk issues and kept the reception area organised.
HOUSEKEEPING ASSISTANT (PRIVATE HOUSES) - London, UK
(2022-04 - 2025-09)
- Organised cleaning schedules and maintained private residences to a high standard.
- Communicated with clients and used cleaning equipment safely.
DOMICILIARY CARE WORKER - Hartwig Care - London
(2017-12 - 2019-03)
- Supported clients with daily living, personal care, meals and mobility in line with care plans.
- Monitored wellbeing and documented concerns for care teams.
- Communicated with families and colleagues to support continuity of care.
KITCHEN PORTER / WAITER'S ASSISTANT - The Queens Head - London
(2013-07)
- Supported food preparation, maintained kitchen hygiene and followed health-and-safety procedures.
Education
Business and Management - Belmont College / Liverpool Hope University (2025-09)
Health Studies Level 3 / Health and Social Care - Regent College / University of Greater Manchester (2025-09 - 2025-09)
Teacher / Preschool Teacher - Regele Ferdinand, Romania (2013-09 - 2013-09)
