Korin Green

HR Professional with broad experience across people analytics and operational HR delivery. Proven ability to translate data, insight, and policy into clear, actionable solutions that support managers and enhance employee engagement. Experienced in leading ER matters, driving consistency in decision making, and contributing to DE&I initiatives that improve the employee experience and voice.

Known for a proactive, solutions-focused approach, with a track record of maintaining service continuity and supporting leaders through organisational change.

HR Services Manager - Lidl

(2026-01)

• Take Ownership of HR Service Delivery across region, ensuring consistent, timely, and high quality support to line managers and colleagues.
• Lead team priorities and workflow management, allocating resources effectively to meet operational demands and maintain service standards.
• Act as a key point of escalation for complex HR queries, providing guidance on employee relations matters, policy application and best practice.
• Build and maintain strong relationships with regional leaders, store managers, and senior HR colleagues, influencing and coaching managers to deliver fair, consistent, and compliant HR practices, strengthening leadership capability and ensuring aligned and effective decision-making across the region.
• Use people analytics and reporting to identify trends, risks, and opportunities for improvement, implementing data-driven decision making while applying professional HR judgement, human insight, and practical experience to ensure balanced and effective outcomes.
• Maintain continuity during organisational change, ensuring a positive colleague experience and sustained engagement despite evolving structures.
• Collaborate with senior stakeholders to support regional HR priorities, and strategic objectives, contributing to continuous improvement initiatives.

HR Services Officer - Lidl

(2025-01 - 2026-01)

• Managed the regional people analytics suite: generated weekly and ad-hoc reports, resolved queries, and provided actionable insights to line managers to inform decision making.
• Monitor probation compliance, identify outstanding cases, and escalate to the Head of HR to support timely interventions and ensure adherence to HR processes.
• Acted as a trusted first point of contact for HR queries, advising managers and employees on complex HR matters including disciplinary and grievance cases, and supporting end-to-end processes through documentation, note-taking, and practical guidance to ensure fair, consistent, and policy-compliant outcomes.
• Maintained regional store licensing compliance, safeguarding operational and regulatory standards.
• Cover for HR team manager during annual leave, maintaining continuity of HR support and operational effectiveness.
• Collaborated strategically with line managers to support HR team objectives, contributing to process improvements and enhanced employee experience.
• Led and contributed to internal projects, including enhancing store manager onboarding and streamlining probation monitoring processes.
• Active member of the regional DE&I committee; led the International Men's Day event and contributed to ongoing initiatives promoting inclusion and engagement

HR Services Administrator - Lidl

(2020-01 - 2025-01)

• Supported regional HR Services requirements, including onboarding, disciplinary, grievance, and changes to terms and conditions.
• Guided managers and employees on HR policy, ensuring fair, consistent, and compliant outcomes.
• Partnered with HR Services Manager and Head of HR to deliver projects enhancing store manager engagement and onboarding for new stores.

Senior Vendor Development Specialist - Avon Cosmetics

(2017-01 - 2019-01)

• Supported Vendor Manager in delivering training and quality directives to two external vendors.
• Acted as SME for process and training needs, creating training plans, SOPs, and materials.
• Led post-training evaluation, ROI measurement, and performance interventions for bottom quartile associates.
• Delivered on-site UK and vendor training, supported a team of five, and provided managerial cover.

Learning and Development Specialist - Avon Cosmetics

(2016-01 - 2017-01)

• Managed L&D for 100+ associates, on-site and offshore, from induction through tenure.
• Designed, delivered, and evaluated training programs, knowledge checks, and accreditation.
• Supported internal projects, creating materials and governance frameworks to enhance engagement and performance.
• Maintained stakeholder relationships across business units to ensure training met operational and compliance requirements.

BA - History with Social Sciences - University of Sunderland (2010-01 - 2014-01)