Kuldip Singh

Motivated and experienced hospitality and events professional with a strong background in customer service, front-of-house operations, and team supervision. Proven ability to manage staff, coordinate large-scale functions, and deliver exceptional guest experiences. Highly organised, adaptable, and proactive, with over 10 years' experience in customer-focused environments including hospitality, retail, and events management.

Assistant Manager – Events Management - SGILIAU - Llanelli

(2024-11)

• Oversee the day-to-day operations and event coordination within the venue, ensuring smooth delivery of functions and activities.
• Supervise and support staff to maintain high service standards and operational efficiency.
• Liaise with clients to plan and execute events tailored to their requirements, managing logistics and timelines effectively.
• Ensure compliance with health, safety, and company procedures across all functions.
• Monitor event performance, guest satisfaction, and team productivity to continuously improve outcomes.
• Assist in budget control, scheduling, and inventory management for events.

Receptionist - PREMIER INN - Carmarthenshire

(2022-11 - 2024-11)

• Delivered exceptional front-of-house service, ensuring smooth guest check-in/out and handling all inquiries efficiently.
• Managed reservations and guest records using hotel systems with accuracy and confidentiality.
• Resolved guest issues promptly and professionally, maintaining a high standard of customer satisfaction.
• Collaborated with housekeeping and management to ensure seamless operations and excellent guest experience.

Key Holder - THE COSMETIC COMPANY - Bridgend

(2022-04 - 2022-09)

• Supported daily store operations including opening and closing duties.
• Aided customers with product selection, maintained displays, and processed transactions accurately.
• Promoted store offers and achieved strong sales results.

Sales Adviser - MARKS & SPENCER - Carmarthenshire

(2014-10 - 2022)

• Provided exceptional customer service in a high-volume retail environment.
• Helped in visual merchandising, promotions, and store layout design.
• Trained new team members and supported management with daily store operations.
• Ensured compliance with health and safety, security, and company procedures.

Florist - BLODAU'R ELLI - Llanelli

(2014-01 - 2014-04)

• Designed and arranged bespoke floral displays and event decorations.
• Delivered personalised service for customers' needs and special occasions.
• Managed shop displays and aided with inventory control.

GCSEs - Coedcae Comprehensive School