Head Bartender at Opium Chinatown (2026-04 – Present)
- Managed hosting by accommodating live bookings efficiently while ensuring existing reservations.
- Overlooking batch preparations to ensure consistency in service.
- Assisting with implementation of sales campaign from HO for ease of service and efficiency.
Cocktail Specialist at Albert's Schloss (2025-03 – 2026-02)
- Monitored patron alcohol consumption, tactfully managing situations to prevent over-intoxication.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Customised drink orders based on customer preferences, demonstrating versatility and expertise.
Deputy Manager / Training Co-ordinator at Be At One (2019-03 – 2025-02)
- Ensuring stock is stored correctly and maintaining adequate levers. Placing stock orders through varies companies and ensure levels are always maintained.
- Developing and implementing performance and new staff training plans to a high standard.
- Assisted customers to deliver excellent customer service. Ensuring the venue is up to standards on health and licensing standards at all times.
- Processed financial transactions and ensuring timely bank deposits. Managed daily operations, delegating tasks to team members to optimise productivity and efficiency.
Head Bartender at The Brickyard / Smokeys (2016-04 – 2019-02)
- Oversaw bar operations during high-volume periods, maintaining composure and service standards.
- In charge of the daily bar operations and set up Implemented training programms for new staff, focusing on cocktail preparation and customer service skills.
- Collaborated with kitchen staff to create cocktails which would pair with the food for the menu including seasonal cocktails.
- Making cocktails for the restaurant with 200 covers in a timely manner to ensure a smooth service
Assistant Manager at Domino's Pizza (2015-06 – 2016-03)
- Ensuring deliveries are completed in a timely manner by coordinating with the team
- Monitored compliance with health and safety regulations, reducing incidents in the workplace.
- Resolved customer complaints by offering practical solutions and avoiding escalations.
- Monitored inventory levels, placing orders for stock inventory to ensure smooth operations for the future.
