Laranyaa Sasikumar
Friendly and approachable professional with strong communication and problem-solving skills tailored for customer service environments
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About
Friendly and approachable professional with strong communication and problem-solving skills tailored for customer service environments. Proven ability to listen and respond effectively to customer needs, ensuring high levels of satisfaction and loyalty. Committed to driving positive customer experiences and contributing to the success of customer service operations.
Experience
Volunteer at a charity shop - Cats Protection - Morden, Merton
(2024-01 - 2024-05)
- Cleaned event spaces thoroughly, collecting rubbish and sanitising surfaces to maintain a welcoming environment for future events.
- Sorted out clothes on the rack, in a neat and presentable fashion increasing the chances of it being purchased
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Cross-sold related products at the point of purchase boosting overall sales volumes.
- Maintained clean, organised workspace to support efficient operation of checkout area.
Form representative - Nonsuch High School For Girls - Cheam
(2021-09 - 2028-06)
Form representative throughout year 7-11 During this period I helped lead my form group to participate in competitions, pitch ideas to them and continuously maintain a clean and safe environment in our form room.
Education
GCSEs - Going to study Maths, Biology, Chemistry at A levels - Nonsuch High School For Girls (2021-09 - 2028-06)
