GP Receptionist - White Lodge Medical Practice - London, UK
(2024-01)
- Answering phone calls and handling enquiries from patients.
- Knowing how to use clinical computer systems such as EMIS.
- Dealing with unhappy or frustrated patients.
- Keeping confidential information about patients.
- Handling complaints/difficult situations.
Nursery Worker - Shiny Star Nursery - London, UK
(2023-01 - 2024-12)
- Helped children become more independent when performing daily tasks, assisting with dressing and toileting.
- Thoroughly cleaned and disinfected play areas to control health risks.
- Managed feeding and nap schedules for smaller children.
- Build children's confidence through targeted learning exercises and activities.
- Prepared school meals, snacks and drinks for children during lunchtime periods, following individual dietary requirements.
Kitchen Staff - AirHop Adventure Park (Jump In) - London, UK
(2022-01 - 2023-12)
- Cleaned food preparation areas, cooking surfaces and utensils throughout kitchen shifts.
- Worked fast and accurately to meet customer needs and service goals.
- Handled customer complaints, using excellent problem-solving skills to resolve issues efficiently.
- Multitasking skills to switch fluidly between various activities and cope with high demand.