Laura Marsh

I am an organised, confident and compassionate professional with over 16 years' experience in the fitness industry and one year of hands-on clinical experience as a Sports Massage Therapist. I learn quickly, adapt well to new environments and pride myself on delivering excellent customer care. I believe in creating a welcoming, supportive atmosphere for every client and thrive in roles where communication, empathy and professionalism are key.

I have extensive experience supporting clients to improve their health, fitness and overall wellbeing through personal training, group exercise instruction and sports massage therapy. I am passionate about helping people move better, feel better and build confidence in their bodies. Since qualifying as a Level 3 Sports Massage Therapist, I have gained valuable experience treating a wide range of clients through my business, Nutter Fitness.

I am committed to ongoing learning and am currently considering progressing to Level 4 Sports Massage Therapy to expand my clinical skills further. I work well independently and as part of a team, and I build strong relationships with clients to ensure trust, retention and positive outcomes.

Owner / Personal Trainer & Sports Massage Therapist - Nutter Fitness

(2020-01)

• Deliver personal training sessions to improve clients' fitness, mobility and confidence.
• Provide Level 3 Sports Massage Therapy to support recovery, reduce pain and improve movement.
• Assess clients' needs and adapt treatment plans accordingly.
• Manage all business operations including accounts, scheduling, advertising and client communication.
• Build strong client relationships to ensure retention and satisfaction.

Personal Trainer & Class Instructor

(2008-01 - 2020-12)

• Delivered group exercise classes including Spin, Circuits, Bootcamp, Boxercise and Conditioning (up to 30 participants).
• Provided 1:1 personal training, ensuring correct technique, injury prevention and goal-focused programming.
• Motivated clients of all ages and abilities to achieve positive results.
• Carried out reception duties including cash handling, data entry and customer service.
• Built a loyal client base through word-of-mouth referrals.

Self-Employed Cleaner

(1997-01)

• Manage schedules, client communication and quality control.
• Responsible for keys, alarm codes and maintaining confidentiality in private homes and offices.

Waitress - Seafayre Lounge

(2009-01 - 2020-12)

• Delivered high-quality customer service, handled payments and resolved customer issues efficiently.
• Supported front-of-house operations during busy periods.

Support Worker

(2016-01 - 2017-12)

• Supported adults with learning disabilities to live independently and confidently.
• Encouraged daily life skills, wellbeing and positive routines.

Cleaning Supervisor - Nuffield Hospital

(1997-01 - 2000-12)

• Managed a team of cleaners, organised rotas and ensured high standards across the hospital.

Level 3 Diploma - Sports Massage Therapy

Level 3 - Qualified Personal Trainer

Advanced Exercise Prescription – Olympic Lifting

Basic Yoga

NVQ - Customer Service

Qualified First Aider

Qualified Spinning Instructor

Qualified Circuits Trainer

Qualified Fitness Instructor

Level 1 - Business Administration

GCSEs