Laura Spence
Administrator with 27 years' experience in professional office environments
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About
An assured and enthusiastic Administrator with 27 years' experience in a variety of professional office environments. I have a varied skill set and a positive attitude that will enable me to carry out my role effectively in any line of business.
Experience
Branch Administrator - MKM Building Supplies Inverness Ltd - Inverness
(2021-06)
Main responsibilities include
- Effectively use systems and procedures to ensure all paperwork is correctly completed and filed including Goods received notes, collection/delivery notes
- Balance tills, bank all takings and ensure change is available
- Create daily and monthly routines to ensure all reporting is accurately actioned
- Action customer account queries (including POD's, invoice errors or anomalies including returns and credits)
- Order stationery and workwear as required
Accounts Assistant/Administrator - Compass Building & Construction Services Ltd
(2012-01 - 2021-06)
Main responsibilities include
- Purchase ledger (Sage accounts package)
- Assisting with weekly payroll
- Processing monthly BACS payment runs
- Dealing with supplier queries
- Maintaining monthly spreadsheets
- Setting up/maintaining both supplier and customer accounts
- Assisting the Financial Controller as and when required
Administrator - Rok Civil Engineering, Inverness - Inverness
(2004-04 - 2010-11)
Main responsibilities include
- PA to the Civil Engineering Area Leader
- Providing administration support to the Contract Managers and Quantity Surveyors
- Q.A/Document Control
- Assisting with weekly payroll
- Booking travel and accommodation for all Civil Engineering Staff
Sales & Purchase Ledger Clerk - Macrae & Dick Ltd, Inverness - Inverness
(1998-11 - 2004-04)
Main responsibilities include
- Debt control
- Monthly/weekly cheque runs
- Dealing with Customers both verbally and by written correspondence
- Monthly statement reconciliations/monthly spreadsheet reports
Accounts Assistant - Highland Hospice, Inverness - Inverness
(1994-01 - 1998-11)
Main responsibilities include
- Assisting with monthly payroll
- Monthly/weekly cheque runs
- Spreadsheet reports
- Receipting daily donations/banking
- Reception duties as and when required
Customer Service Assistant - Blockbuster Video, Inverness - Inverness
(2001-10 - 2002-08)
Sales Assistant - HMV (UK) Ltd, Inverness - Inverness
(2002-09 - 2003-11)
Sales Assistant - Outfit Retail, Inverness - Inverness
(2004-02 - 2007-08)
Education
Standard Grades - Dingwall Academy (1989 - 1994)
SVQ Level 2 in Business Administration - Business Administration - JHP Training, Inverness
