Lauren Mg

A dedicated and hard-working individual who loves to be around people and engaging with a thriving and busy environment. Able to balance time effectively whilst also providing the highest standard of care and attention to detail to all customers and clients. A bubbly and outgoing individual who has previously been praised for a keen work ethic and efficient in a fast-paced environment.

Early Years Apprentice - Shardlow Hall Day Nursery

(2024-11 - 2025-06)

• Preparing educationally related activities
• Ensuring constant safeguarding checks and monitoring behaviours
• Handling dietary and allergen needs in line with Food Safety and Food Hygiene Guidelines
• Reporting any minor/major concerns to DSL or Managers available, and logging any important conversations had with person at risk.
• Monitoring key children’s development and sending monthly observations to parents
• Ensuring all staff and parents are abiding by GDPR guidelines and strict policies within the Nursery grounds
• Following accident or incident guidelines to ensure safety and health of children under my care.
• Keeping the environment clean
• Ensuring headcounts are done within a timeframe
• Keeping the children’s hygiene clean through constant nappy changing and washing after messy or outdoor play

Early Years Apprentice - Ashby Preschool Academy

(2024-08 - 2024-10)

• Ensuring headcounts are done within a timeframe
• Keeping the children’s hygiene clean through washing after messy or outdoor play
• Listening to concerns from parents and children in our care
• Ensuring all parents and staff abide by GDPR guidelines and strict policies for on site
• Handling any dietary and allergen needs in line with Food Safety and Food Hygiene guidelines
• Reporting any minor or major concerns to the DSL or Managers available, and logging any concerning conversations had with person/s at risk

Bar Supervisor - The Anchor Inn, Kegworth

(2024-05 - 2024-08)

• Challenging any who looks under 25, in line with the ‘Challenge 25’, and logging it in the ‘ID Checkbook’.
• Handling stock deliveries
• Unpacking and sorting new stock delivery
• Managing staff rotas and handling required days leave fairly
• Cash Handling and POS Operation
• Cash Counting and Lock up after hours
• Handling complaints and payment refund requests
• Handling dietary and allergen needs, in line with Food Safety and Food Hygiene guidelines
• Keeping the building clean
• Reporting any inventory or service issues, or concerns to the Owner
• Staying attentive to the needs of guests in the dining area
• Delivering food from the kitchen to guests
• Greeting guests and taking food and drink orders
• Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
• Following health code standards with regards to the handling of food
• Performing shift duties such as delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris

Bar Staff/Food Runner - The Navigation Inn, Shardlow

(2024-04 - 2024-09)

• Handling complaints and refund requests
• Reporting any inventory or service issues, or concerns to the appropriate manager
• Preparing and serving high quality alcoholic and non-alcoholic beverages
• Using a till to take orders and process payments
• Checking customers age identification in line with the ‘Challenge 25’ Policy.
• Maintaining a clean and organised bar area.
• Monitoring and refilling stock levels as needed

Bar Staff/Waitress - The Bubble Inn, Stenson

(2024-01 - 2024-04)

• Handling complaints and refund requests
• Reporting any inventory or service issues to the appropriate manager
• Preparing and serving high quality alcoholic and non-alcoholic beverages
• Checking customers age identification in line with the ‘Challenge 25’ Police
• Maintaining a clean and organised bar area and restaurant
• Monitoring and refilling stock levels as needed
• Assisting in the kitchen for presentable food or dessert making
• Following health code standards in regards to the handling of food.
• Handling dietary and allergen requirements in line with Food Safety and Allergen policies
• Ensuring the building is clean and secure upon closure.

Bar Staff - The New Inn, Shardlow

(2023-09 - 2024-01)

• Handling complaints and refund requests
• Reporting any inventory or service issues to the appropriate manager
• Preparing and serving high quality alcoholic and non-alcoholic beverages
• Checking customers age identification in line with the ‘Challenge 25’ Police
• Maintaining a clean and organised bar area and restaurant
• Monitoring and refilling stock levels as needed
• Assisting in the kitchen for presentable food or dessert making
• Following health code standards in regards to the handling of food.
• Handling dietary and allergen requirements in line with Food Safety and Allergen policies
• Ensuring the building is clean and secure upon closure.

Sales Assistant - Sainsbury’s

(2022-11 - 2023-01)

• Serving customers and dealing with enquiries
• Cash Handling and POS Operation
• Updating customers records in the company’s database as required
• Handling product returns and payment refund requests
• Reporting any inventory or service issues to management and the appropriate Account Manager
• Arranging products on the shelves and on promotional displays
• Unpacking and sorting new stock delivery
• Managing product inventory at the store
• Keeping the store clean

Waitress/Bar Staff - Beefeater The Mallard, Derby

(2022-02 - 2022-09)

• Greeting guests and taking drink and food orders
• Staying attentive to the needs of the guests in the dining area
• Delivering food from the kitchen to the guests
• Ensuring the food order is made constantly by kitchen staff and looks presentable for guests
• Following health code standards with regards to the handling of food
• Performing shift duties such as rolling silverware, pre-bussing tables, wiping tables, removing debris and assisting with restaurant closure after hours.

Bar Staff - Mosh Nightclub, Derby

(2021-07 - 2022-03)

• Preparing and serving high-quality alcoholic and non-alcoholic beverages
• Using a till to take orders and process payments
• Checking customers identification and age verification
• Engaging with customers and advising them about current promotions
• Maintaining a clean and organised bar area, including quickly responding to spills and other health and safety hazards within COSHH Guidelines
• Monitoring and replenishing stock levels as needed
• Clearing tables, wiping surfaces, and operating the dishwasher to ensure simple glassware is available
• Liasing with necessary services such as 999 services during shifts in emergencies

Bar Associate - The Standing Order, Derby

(2020-03 - 2020-09)

• Preparing and serving high-quality alcoholic and non-alcoholic beverages
• Using a till to take orders and process payments
• Checking customers identification and age verification
• Engaging with customers and advising them about current promotions
• Maintaining a clean and organised bar area, including quickly responding to spills and other health and safety hazards within COSHH Guidelines
• Monitoring and replenishing stock levels as needed
• Clearing tables, wiping surfaces, and operating the dishwasher to ensure simple glassware is available

F&B Assistant - Donington Manor Hotel

(2019-07 - 2020-01)

Receptionist - Donington Manor Hotel

(2019-07 - 2020-01)

Housekeeper - Donington Manor Hotel

(2018-12 - 2020-06)

A Level - English Literature - Loughborough College (2017 - 2019)

A Level - Media Studies - Loughborough College (2017 - 2019)

Extended Project Qualification - Loughborough College (2018 - 2019)

6 GCSEs - English and Mathematics - Hind Leys Community College (2015 - 2017)