Lauren Rylance

A compassionate and dedicated professional with over 2 years of supervisory experience and a short course education in Health and Social Care. Proven track record of leading teams, managing complex interpersonal dynamics, and maintaining high standards of service under pressure. Eager to transition into the caring career sector, leveraging a strong foundation in empathy, person-centred support, and professional communication to contribute to the well being of others.

Supervisor - Kung Fu Restaurant

(2024-01 - 2026-12)

• Team Leadership: Supervised day to day operations, ensuring a calm and efficient environment during high-pressure periods.
• Staff Development: Directly responsible for training and mentoring new staff members, providing clear guidance to ensure they met role specific standards and felt supported.
• Conflict Resolution: Acted as the primary point of contact for resolving staff and public concerns, using active listening and empathy to reach positive outcomes.
• Operational Management: Prioritised tasks effectively to maintain productivity and ensured all health and safety protocols were consistently met.
• Public Relations: Managed feedback from the public with professionalism, fostering a positive and welcoming environment.

Short course - Health and Social Care - Bury College

GCSEs - English, Food & Nutrition, and Physical Education