Leah Mccarroll

Analytical and detail-oriented graduate in History and Archaeology (BA Hons) with extensive experience in operational management, compliance, and public-facing communication, based in Winchester. My experience combines a strong academic grounding in material culture, historical research, and site methodology with practical expertise in health and safety compliance, database management, and stakeholder engagement. Proven ability to interpret regulatory guidelines, prepare detailed documentation and manage complex tasks under tight deadlines.

Currently seeking to leverage my academic heritage expertise and strong organizational skills in a Historic Environment Officer role.

Sales Assistant - KFC - Winchester, UK

(2025-09)

• Ensure compliance with food safety, hygiene and company standards, identifying and resolving areas of non-compliance.
• Prioritise multiple tasks in a fast-paced environment while maintaining operational efficiency.
• Support internal and local authority audits, ensuring documentation and procedures meet regulatory requirements.

Store Supervisor - Wenzel's Co. Ltd - Winchester, UK

(2024-09 - 2025-08)

• Supervise daily shift operations, managing staff workflows to ensure strict adherence to operational schedules, safety protocols, and service standards.
• Conduct regular stock takes and inventory ordering, maintaining accurate digital logs to prevent discrepancies and ensure optimal resource management.
• Manage daily cash reconciliation, till counts, and secure G4S cash transit protocols, maintaining 100% financial accuracy and audit compliance.
• Serve as the primary point of escalation for customer inquiries and complaints, resolving sensitive issues diplomatically while maintaining positive public relations.

Sales Assistant - Wenzel's Co. Ltd - Winchester, UK

(2023-08 - 2024-09)

• Applied strict First-In, First-Out (FIFO) stock rotation and Health & Safety hygiene guidelines to ensure full compliance with internal and municipal standards.
• Delivered high-quality service to a diverse customer base daily, translating product knowledge into clear, accessible information.
• Coordinated with colleagues to complete time-sensitive store setup and maintenance tasks within strict operational deadlines.

Assistant Customer Service Team Leader (CSTL) Manager - Homebase - London, UK

(2015-02 - 2015-03)

• Enforced workplace health and safety guidelines across departments to maintain a compliant and risk-minimized environment.
• Managed inventory databases, routinely auditing stock logs and identifying discrepancies for prompt resolution.
• Completed high volumes of administrative paperwork accurately under tight time constraints.

Bachelor of Arts (Hons) - History & Archaeology - University of Winchester (2019-09 - 2022-08)