Supporting Artist at HBO, Universal Pictures, BBC Studios & Apple Studios (2019-04 – Present)
- Worked professionally across a range of film and television productions, adapting to different environments and production requirements.
- Maintained a highly professional and positive attitude during long working hours and challenging conditions.
- Worked alongside cast and crew, following direction and maintaining strong professional standards.
- Used confidence, initiative and adaptability to respond positively to changing requirements.
- Developed strong awareness of presentation, professionalism and teamwork within high-profile environments.
UK Cultural Representative at Walt Disney World – Epcot (2025-05 – 2026-05)
- Delivered exceptional customer service to Disney standards, creating memorable experiences for guests from around the world.
- Built rapport with customers through engaging conversation, storytelling and personalised interactions.
- Assisted customers purchasing Disney merchandise and arranged deliveries to international destinations.
- Maintained high standards of stock availability, shop presentation and product displays within the UK Pavilion.
- Used initiative to identify opportunities to make guests' visits more special, including arranging additional support for guests requiring particular attention.
- Worked in a fast-paced, international environment where attention to detail, professionalism and a positive attitude were essential.
Duty Manager at Everyman Cinema (2024-01 – 2025-04)
- Overseeing smooth running and operation of venue, managing logistics of screen timings with kitchen and staff to ensure guests receive a superior cinema experience.
- Motivating and supporting team to provide slick service, find confidence in their abilities and take pride in achieving a seamless experience for guests.
- Supervised busy screenings, managing bar, kitchen and running of food and drinks to screens in a timely and efficient manner.
- Greeting guests, waiting tables in lounge, cleaning screens, opening and closing venue.
- Preparing hot and cold drinks, desserts and cocktails.
Tour Guide, Retail Supervisor & Duty Manager at Oxford Castle (2022-05 – 2023-01)
- Promoted to Duty Manager within six weeks, demonstrating strong performance, initiative and leadership potential.
- Delivered engaging one-hour tours, building rapport with visitors through storytelling, humour and confident communication.
- Supervised the gift shop, managing and motivating staff, monitoring stock and maintaining attractive product displays.
- Recorded sales figures, prepared daily reports and supported the smooth running of retail operations.
- Handled customer queries and complaints professionally, using diplomacy and problem-solving skills to achieve positive outcomes.
- Managed opening and closing procedures, banking, administration and training new starters.
- Proactively delivered excellent customer service, personally receiving five-star reviews on TripAdvisor.
- Hosted overnight ghost hunts, providing personalised hospitality and creating memorable experiences for guests.
Entertainer at Alton Towers Resort (2021-03 – 2021-10)
- Engaged visitors of all ages through live shows, activities and interactive experiences.
- Used acting, improvisation and communication skills to create enjoyable and memorable customer experiences.
- Adapted quickly to changing environments, weather conditions and daily requirements.
- Collaborated with colleagues to develop and deliver entertaining shows at short notice.
- Built strong team relationships and contributed ideas to improve audience engagement.
Interactor at Warner Bros. Studio Tour London - The Making of Harry Potter (2019-09 – 2020-05)
- Delivered engaging presentations and guided visitors through the tour, regularly speaking to groups of 100+ people.
- Created memorable visitor experiences through storytelling, authentic conversation and detailed demonstrations.
- Personalised visits through birthday and celebration gifts, VIP privileges and front-of-line passes.
- Assisted with special events, supporting film crews and talent while helping maintain schedules and resolve issues.
- Demonstrated excellent communication, confidence and initiative in a busy visitor attraction.
