Leighton Byrne
Night Porter
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About
A dedicated and hardworking individual with a strong background in sport, fitness, and hospitality. With two years of hospitality experience, I have developed excellent customer service, communication, teamwork, and problem-solving skills in fast-paced environments. I am highly motivated, reliable, and committed to achieving goals while maintaining a positive attitude and strong work ethic.
I work effectively both independently and as part of a team, perform well under pressure, and am eager to contribute positively to an organisation while continuing to develop my skills and experience.
Experience
Night Porter - Suits Hotel Knowsley - Knowsley
(2024-01 - 2026-12)
- Welcomed guests and provided excellent customer service during overnight shifts.
- Checked guests in and out of the hotel, handling enquiries professionally.
- Conducted regular security patrols of the hotel and surrounding premises.
- Responded promptly to guest requests and resolved issues efficiently.
- Assisted with setting up conference rooms and public areas for the following day.
- Maintained cleanliness and presentation of reception, lobby, and communal areas.
- Handled cash, card payments, and end-of-day reconciliation procedures.
Kitchen Porter - Suits Hotel Knowsley - Knowsley
(2024-01 - 2026-12)
- Provided friendly and professional customer service to guests.
- Took food and drink orders accurately and efficiently.
- Served meals and beverages in a timely manner.
- Set up and cleared tables before and after service.
- Processed payments and handled cash/card transactions.
- Assisted customers with menu choices and dietary requirements.
Waiting On / Bar Staff - Suits Hotel Knowsley - Knowsley
(2024-01 - 2026-12)
- Washed dishes, cutlery, pots, and kitchen equipment.
- Maintained high standards of cleanliness and hygiene throughout the kitchen.
- Assisted chefs with basic food preparation tasks.
- Ensured food storage areas were clean and organised.
- Removed waste and recycling in line with health and safety procedures.
- Served alcoholic and non-alcoholic drinks to customers efficiently and responsibly.
- Provided excellent customer service and created a welcoming atmosphere.
- Took orders and processed cash and card payments accurately.
Work Experience - Street League Liverpool - Liverpool
(2024-03 - 2024-03)
- Supported sports sessions.
- Set up small sided games.
- Managed a small group of students.
- Assisted with lesson plans with the Lead Coach.
- Organised kit and equipment required for sessions.
Sports Coach Assistant - Wilko JFC / Barkerly JFC
(2018-01 - 2024-12)
- Organised kit and equipment.
- Supported small sided games.
- Assisted with lesson plans.
- Built rapport with new players and staff.
- Motivated team and players.
- Developed sessions and feedback analysis.
Education
BTEC Level 3 - Sports Development & Coaching - Marine FC Academy (2024-09)
English, Science, History, Maths, PE Level 2, Health & Social Care Level 2 - Cardinal Heenan High School (2018-01 - 2024-12)