Leilani Haick

Dedicated and organized individual with experience in customer service and confidential data management. Proven ability to provide professional service, manage multiple customers, and work collaboratively in fast-paced environments. Eager to leverage strong communication skills and a meticulous approach to handling sensitive information to contribute effectively to a new role. Committed to ensuring high standards of service and operational efficiency.

Sales Advisor - Fenwick - London

(2022-07)

• Provided a high standard of customer service, ensuring strict adherence to all company policies, procedures, and standards.
• Collaborated effectively with colleagues to ensure seamless shift transitions, promptly resolve issues, and maintain consistently excellent service levels.
• Managed concurrent customer interactions and multiple tasks efficiently within a demanding, fast-paced retail environment.
• Provide comprehensive product information, terms, and policies clearly to customers.
• Handled sensitive private customer information with the utmost confidentiality and care, strictly following data protection protocols.

Volunteer - Kent Law Clinic - Kent

(2023-09 - 2023-10)

• Proactively requested relevant follow-up information to ensure the acquisition of accurate and complete details regarding clients' circumstances and legal matters.
• Managed sensitive and confidential information responsibly, in strict accordance with established clinic procedures.
• Advanced practical experience in the Law Clinic Module (October 2025- December 2025), engaging directly with clients and rigorously adhering to information safety protocols.

Law LLB (Hons) - Law - University of Kent (2023-09 - 2026-07)