Lewis
Volunteer Client Advisor
Hire this person
Send a job offer directly to this candidate
About
I currently am studying the LLB (Hons) Law with Criminology course at Abertay and have recently obtained my HNC in Business Management. I am looking for part time work in the Kirkcaldy and surrounding areas to supplement my studies and use my IT and analytical skills that I have learned during my studies into practice.
Experience
Volunteer Client Advisor - Citizens Advice Bureau
(2025-11)
- Interview clients (call or face-to-face) to gather information and explore available options
- Provide advice to clients and explain options to them to empower them to make their own decisions
- Highlight matters of social policy
- Provide clients with practical help, such as calculating benefits, filling out forms on the client's behalf, etc
- Record cases using CASTLE in accordance with the quality of advice and confidentiality procedures
- Basic office administration, e.g. scanning documents
- Attending local team meetings
- Internally refer clients to specialist advisors when appropriate, or refer to external resources if necessary
- Work as part of a team to obtain the best outcome for clients
Digital Marketing Volunteer - Kirkcaldy Old Kirk Trust
(2024-11 - 2025-03)
- Creating marketing materials e.g., Posters, flyers, Infographics
- Creating and managing social media platforms, e.g., Facebook, Instagram
- Communicating different information orally and in writing
- Using Microsoft Office and Canva to help create marketing materials
- Create a plan to help market and promote different events
- Serve refreshments during events
- Help the Set up for events
- Engaging with customers/visitors
Education
LLB (Hons) - Law with Criminology - Abertay University (2025-09)
Higher National Certificate - Business Management - Fife College (2023-08 - 2024-06)
Higher - Business Management - Viewforth High School (2018 - 2023)
Higher - Administration & IT - Viewforth High School (2018 - 2023)
Higher - Modern Studies - Viewforth High School (2018 - 2023)
National 5 - Modern Studies - Viewforth High School (2018 - 2023)
National 5 - Business Management - Viewforth High School (2018 - 2023)
National 5 - Administration & IT - Viewforth High School (2018 - 2023)
National 5 - English - Viewforth High School (2018 - 2023)