LiL Woo

Professional and reliable SIA Licence Holder with strong customer service, communication and observation skills. Trained in First Aid, Behavioural Detection and Handcuff use. Experienced supporting visitors in busy customer-facing environments and maintaining safe, welcoming and organised premises. Calm under pressure, punctual, well presented and available for an immediate start.

Customer Service Assistant – Events & Catering - France

• Provided excellent customer service to guests in busy environments.
• Responded professionally to requests and resolved issues.
• Maintained clean, safe and organised work areas.
• Worked effectively as part of a team during busy periods.

Security & Concierge Support - Residential Setting

• Welcomed visitors and managed access professionally.
• Monitored the premises and reported safety concerns.
• Handled deliveries and assisted residents and guests.
• Maintained a secure and welcoming environment.

GCSE - English

GCSE - Maths

BTEC First Extended Certificate - Engineering