Lily Hider

I am enthusiastic and self-motivated, with an eye for accuracy and attention to detail. I thrive when challenged, learn fast and work in an organised and methodical fashion. I consider myself very friendly and approachable with an outgoing personality and a positive outlook. I can multi-task and think fast on my feet in stressful situations and I am able to work without supervision.

Nursery Educator - Kids Inc - Guildford

(2025-02)

• Provide high-quality early years education in line with national curriculum frameworks
• Create a safe, nurturing, and stimulating environment for children.
• Support children's physical, emotional, social, and cognitive development.
• Work closely with parents and carers to support children's learning at home.
• Collaborate with other educators and professionals.
• Monitor and record children's progress and development.
• Encourage learning through play and structured activities.
• Promote inclusive practices and safeguard children's welfare.

Server/Front of House - Molly's Fish and Chips - Knaphill

(2024-09 - 2025-02)

• Greeting customers and delivering excellent customer service.
• Using the till to take and record customer payments.
• Answering the telephone with a polite and friendly manner. Dealing with general enquiries or either take a message or pass the call onto the correct member of staff.
• Deal with complaints in a respectable manner with empathy ensuring the customer leaves with a resolved outcome.
• Liaise with managers regarding any issues that cannot be dealt with by myself.
• Regular cleaning of equipment.

Shop Floor Assistant - M&S - Woking

(2024-02 - 2024-03)

I worked at M&S during my work experience for college. I assisted on organising/displaying products and helping customers with checkout. I also maintained excellent customer satisfaction by providing friendly and attentive customer service.

• Ensured minimal waste of supplies by rotating stock when restocking shelves with new orders.
• Answered customer questions and located items without difficulty using up-to-date product knowledge.
• Helped customers navigate required items on shop floor by proactively taking them to item's location.
• Organised and displayed items in visually appealing manner.
• Handled special customer requests to locate out-of-stock items.
• Assisted customers with wide selection of products and services.
• Established and nurtured effective relationships with customers, colleagues and store management.

Teaching Assistant in Primary School - Knaphill Lower School - Woking

(2022-06 - 2022-07)

I worked at this primary school during my work experience for school, the children were between the ages of 3-7. I helped them with their learning, sports and after-school activities.

• Maintained a safe, clean and organised classroom environment.
• Prepared, maintained and used equipment and resources required to meet lesson plans and learning activities.
• Supported teachers in planning engaging learning activities for individual pupils and groups.
• Maintained student safety inside and outside classrooms in line with school safeguarding policies.
• Cleaned and organised classrooms before lessons and cleared afterwards.
• Enhanced student wellbeing by encouraging health, safety and good behaviour.
• Moved with children between classes, keeping students in line and minimising disruptions.

A-Levels - Sociology, Business, Criminology - Woking College (2023-01)

GCSEs - Business, English, Maths, Science, Geography, German, Statistics - The Winston Churchill School A Specialist Sports College (2018-01 - 2023-01)