Lily Lockton
Customer service assistant
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About
I am a hardworking, friendly and motivated student. I enjoy helping people and am willing to do a range of jobs independently or working alongside other people, I like to be kept busy. I am keen to help out as much as I can in my work as I am interested in learning how different parts of an organisation function.
Experience
Food and beverage assistant at Dyrham Park National Trust (2024-09 – 2024-12)
Working in a fast paced café environment alongside a team to deliver excellent customer service. I was involved in allergy training as well as health and safety training which I passed in order to allow me to serve food to customers.
- Helped tidy up the café floor
- Washed and collected all used items of food and drinks
Part-time retail assistant at B&M (2025-10 – 2025-12)
Working on tills as a cashier where I learnt essential communication skills for engaging with customers and how to work in a fast paced environment during the Christmas period.
- Learnt how to do returns
- Asked people for ID for certain overage products
Part-time Gardener at Private houses (2025-05 – 2025-08)
Part time gardener helping maintain 3 acre gardens for large house near Corsham.
- Pruning
- Weeding
- Planting
- Mowing lawns
- Other ad hoc jobs for gardens around Corsham and Chippenham area
Volunteer ranger at Lacock Manor and Chalfield Manor for the National Trust (2024-09 – 2025-09)
Part of college course at Lackham College, learning practical land management and conservation skills.
- Fencing
- Laying paths
- Plant and hedgerow management
- Path laying
- Planting trees
- Traditional skills in laying dead hedging
- Helped create a wildlife reserve at Lacock
- New conservation work at Great Chalfield
Work experience at RenewEV (2024-05 – 2024-05)
Work experience shadowing energy engineers as part of consultancy day to day work.
- Included project investigating B Corp
- Visiting customers with consultants
Education
GCSE in Multiple subjects – Hardenhuish School (2024)
GCSE in Statistics – Hardenhuish School (2023)
Level 3 in Land and Wildlife Management – Lackham College
