Lisa Bowern

Product Manager with 9+ years' experience delivering digital products across healthcare, data, and SaaS platforms, including significant experience in regulated environments. Operating at Senior Product Manager scope, owning product strategy, discovery, delivery, and outcomes end-to-end. Track record of building products from concept to launch with measurable commercial payback, and of turning bespoke, engineering-heavy delivery into scalable, configuration-based models.

Hands-on experience using AI-assisted prototyping to accelerate discovery and de-risk decisions early. Experienced in leading teams of up to 35, presenting strategy at board level, and making build-vs-buy and platform-architecture decisions. Trusted to balance customer value, delivery, risk, and compliance while working closely with engineering, design, data, legal, and commercial stakeholders.

Product Manager at Bionical Solutions – Digital Business Unit (2024-11 – Present)

Healthcare SaaS · Patient Communication · Workflow Platforms

• Built a new product from the ground up, taking it from concept to launch with a projected 15-month payback period.
• Made the strategic call to move from bespoke, engineer-built solutions to a configuration-based model — drawing on technical input from engineering — cutting development time for new builds by ~80% (from months to days).
• Standardised the design-to-build process across the Digital business unit, introducing a reusable template structure that removed a major cross-functional bottleneck between Design and Engineering.
• Used AI-assisted prototyping to validate concepts and de-risk decisions earlier in discovery, reducing reliance on engineering time for early-stage testing.
• Set up and ran a self-contained agile delivery team, operating simultaneously as Product Manager, Scrum Master, and Product Owner — covering strategy, delivery, and team process without a dedicated resourcing structure.
• Took ownership of product behaviour and boundaries as the platform scaled, including where automation could safely replace manual decisions and where human oversight needed to remain.

Product Owner at Pharma Intelligence – Citeline (formerly Informa, part of Norstella) (2022-01 – 2024-05)

Clinical Predict · Clinical Trials · Feasibility SaaS · Big Data · AI / Predictive Analytics

• Owned product delivery across multiple data-driven portfolios, including dashboards, workflows, and predictive products, partnering with data science to shape AI-enabled clinical-trial insights.
• Improved product quality and delivery predictability by introducing clearer prioritisation, acceptance criteria, and feedback loops.
• Strengthened incident handling by introducing KPI-led triage focused on high-impact issues, improving platform reliability in partnership with engineering.
• Supported improved client retention through stronger discovery and clearer problem definition early in delivery.

Product Manager – Integrated Research Application System (IRAS) at Health Research Authority (NHS) (2018-02 – 2022-01)

National digital platform for clinical research approvals across the UK

• Owned product vision, strategy, and roadmap for IRAS, a nationally critical clinical-research workflow platform, leading delivery from discovery through national rollout.
• Replaced fragmented, manual application processes with a single national digital process for clinical trials, used across the UK research sector.
• Worked across multiple agencies — including MHRA, NHS Digital, and NIHR — to establish interoperability and shared data standards.
• Managed prioritisation and release planning, balancing regulatory change, risk, and delivery constraints, regularly presenting strategy and trade-offs at NHS and clinical-trial governance board level.
• Led and coached a cross-functional delivery team, delivering the majority of releases on time and within budget.

R&D Manager at NHS & Public Sector (2016 – 2018)

• Led a team of up to 35, including senior nurses and administrative staff, managing operational delivery, governance, risk, and quality assurance across R&D programmes in a highly regulated environment.

Cancer Research Manager at NHS & Public Sector (2014 – 2016)

• Led a team of up to 25, including nurses and administrative staff, managing cancer research delivery, governance, and quality assurance.
• Built the people-leadership and governance foundation that now underpins a pragmatic, trust-led approach to digital product leadership at senior/portfolio level.

BSc in Social Science – Open University