Lisa Corbett

Dedicated and compassionate Funeral Director with extensive experience in funeral services, bereavement support, customer care and operational management. Skilled in arranging and coordinating funerals with professionalism, sensitivity and attention to detail, ensuring families receive the highest standard of care during difficult times. Experienced in managing funeral arrangements, supporting bereaved families, coordinating with external service providers and overseeing funeral operations.

Brings a strong background in hospitality, retail management and customer service, with proven abilities in staff supervision, recruitment, training and administration.

Funeral Director at Ken Gregory and Sons (2020-11 – Present)

• Manage all aspects of funeral arrangements, ensuring services are delivered professionally and in accordance with family wishes.
• Provide compassionate guidance and support to bereaved families throughout the funeral planning process.
• Coordinate with clergy, crematoria, cemeteries and other service providers.
• Oversee the transportation of the deceased and manage funeral logistics.

Funeral Arranger at Wettons Funeral Services, Brimington (2019 – Present)

• Arrange funerals with sensitivity, professionalism and attention to individual family requirements.
• Support families in selecting funeral options, including coffins, vehicles and floral tributes.
• Prepare documentation and liaise with external service providers.
• Coordinate arrangements to ensure services reflect the wishes of the deceased and their families.

Funeral Service Operative at Ken Gregory's Funeral Services (2014 – 2019)

• Supported funeral services, including pallbearing and chauffeuring duties.
• Assisted with the preparation and respectful care of the deceased.
• Maintained company vehicles and equipment to a high standard.
• Progressed into a Funeral Director position within the organisation.

Catering Assistant at The Cob Cabin (2011 – 2014)

• Assisted with kitchen operations, food preparation and service.
• Maintained cleanliness, hygiene and food safety standards.
• Monitored stock levels and assisted with inventory checks.
• Delivered friendly and efficient customer service.

Supervisor at The Frozen Food Outlet (2008 – 2011)

• Supervised daily store operations and supported a team of retail assistants.
• Managed stock ordering, deliveries, merchandising and replenishment.
• Handled customer enquiries and complaints, and oversaw cash handling and daily reconciliations.

Receptionist / Customer Service at Johnson's Press (2001 – 2007)

Managed administrative and customer-facing responsibilities within the Chad office.

• Processed advertisements and editorial content accurately and within deadlines.
• Dealt sensitively with announcements relating to births, deaths and obituaries.
• Maintained organised records, entered advertising information and handled cash transactions.

Restaurant Manager at Efes Restaurant (2001 – 2007)

• Managed daily restaurant operations, customer service, bookings and dining arrangements.
• Organised functions and special events, including seating plans and table layouts.
• Recruited, trained and supervised staff, and carried out performance reviews.
• Assisted with menu development, stock control, ordering and inventory checks.

Assistant Manager at Wilkinson's (1995 – 1999)

• Supported store management and staff, ensuring excellent customer experiences.
• Provided product advice, handled enquiries and resolved complaints.
• Assisted with promotions, team targets, till reports, financial transactions and stock replenishment.

Hairdresser at Guys & Dolls (1983 – 1992)

• Delivered a full range of ladies' hairdressing services, specialising in hair styling and customer consultations.

City & Guilds: Levels 1, 2 and 3 in Advanced Hairdressing

GCSEs in Mathematics, English Literature, Double Science and Home Economics – Sutton Centre