Lisa Cunningham

Experienced Barista/bartender/Hostess

Talent

Edinburgh, EdinburghMember since May 9, 2022

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About

I am a creative and adventurous young individual with a background of fashion and textile design and in the last 4 years involved in work as a ski instructor in Austria. Throughout my professional history I have been working on/off in hospitality while studying/summers when not ski instructing and I have full training in bartending, coffee making (barista), waitressing and as a hostess. I also have hotel experience whilst working in a small Austrian hotel as a hostess.

I am a big fan of music and participate in open mic nights and love the atmosphere of working behind bars at festivals. Having worked for years for the company ‘Hutton bars’ for weddings and festivals such as Belladrum, Hebcelt and Tiree, I am now looking for flexible hospitality work around the city of Edinburgh for summer 2022.

Experience

08/2021-12/2021

MY Pickle CIC, researcher

Sourced and evaluated relevant, quality resources to upload to signposting website
Given freedom to communicated my own ideas with head of research and contributed to monthly meetings with all teams and CEO, presenting and responding to findings with an analytical approach
Allocated a position in research for new project ‘Web Redesign’ I attended seminars on content writing and SEO, note taking and editing research to specifically target areas of the website needing improved

December/January -APril 2018/19, 2019/20, 2021/22

skischule sunny, ski instructor

Instructed skiing to children and adults via private tuition or group lessons over a 6-day period
Adapted to changes within the ski school, altering lesson plans in accordance to client’s skill level, age, ability and spoken language, setting challenging but achievable goals (made special adjustments for those with disabilities)
Spoke almost exclusively German with colleagues, managers and clients, reverting back to English or some Dutch for occasional lessons
Trusted to manage new employees in the early years section of the ski school (ages 3-6 years) This involved leading example lessons, and working with individuals to ensure they provided quality care and tuition to the company’s standards
Assigned to teach refugees from Ukraine on a weekly basis to provide a fun experience and help the adjustment of moving to an alpine village, this required learning key words in Ukrainian

05/2020-03/2021

NHS TEST AND TRACE, Clinical case worker

Provided public health advice to citizens isolating due to Covid 19
Utilised NHS specific database, accessing personal files to update confidential information
Signposted those in need toward financial help (including grants and foodbanks), mental health helplines, grieving services and recommended appropriate services within their local area
Communicated with management when facing issues with individuals, using accurate notes from calls to escalate to further help i.e. medical staff, emergency lines, police or social services
Frequently refreshed knowledge on government guidelines, news updates and health advice

10/2019-12/2019

Au pair, kassel, Germany

Developed the children’s English through immersive conversation, activities and educational tasks
Planned children’s daily schedule and organised extracurricular activities, and supervised children throughout the day whilst maintaining good communication with parents and adjusting my schedule to fit the family’s needs

07-2019-10/2019

SPECSAVERs, clinical assistant

Performed pre and post vision tests operating intricate optical equipment
Arranged bookings for customers over the phone and in person keeping records up to date
Educated customers on contact lens application and care advising customers on products