Lisa Wallace

Dedicated and experienced housekeeper and cook with a comprehensive background in maintaining high standards of domestic environments. Proven ability to manage all aspects of household upkeep, including meticulous cleaning, laundry, wardrobe management, and sophisticated culinary preparation for family and events. Skilled in stock replenishment, guest relations, and property security, with a strong focus on creating welcoming and immaculately kept spaces.

Eager to use my experience to contribute to a discerning housekeeping team.

House Manager/Cook at Hockenhull Hall (2026-04 – 2026-09)

• Orchestrated the cleaning and upkeep of a substantial Grade II listed property, encompassing a lakeside lodge, pool house, and several converted outbuildings.
• Maintained housekeeping standards to an exceptionally high level
• Maintained all laundry duties
• Ensured stock replenishment
• Prepared healthy family meals
• Arranged personal family appointments.

House Manager/Cook at Gerston Hall (2024-03 – 2026-04)

• Primarily responsible for preparing lunch and dinner daily for the principals and for dinner parties when entertaining, utilising an AGA for cooking.
• Maintained a house in a clean need and tidy condition to a very high standard.
• Undertook grocery shopping and household stock replenishment
• Handled all laundry requirements, including high-quality delicate items and arranged dry cleaning as necessary
• Supervised household tradesmen and provided pet care during principals' absences
• Held sole responsibility for an Airbnb property on the estate, managing all bookings, guest greetings, cleaning and stock replenishment
• Assisted in other properties belonging to the family on on occasional basis.

House Manager/Cook at Seymour House (2023-09 – 2024-03)

• Executed daily and deep cleaning of all rooms to an extremely high standard
• Managed all laundry, including delicate item care and wardrobe management, along with packing and unpacking for the family.
• Prepared healthy family means for lunch and dinner, conducted grocery shopping and ensured stock replenishment.
• Provided family pet care

House Manager at The Gables (2022-10 – 2023-09)

• Performed daily cleaning of all rooms to an extremely high standard
• Oversaw all aspects of laundry, including arraigning dry cleaning and caring for haute couture items
• Managed wardrobes for both principals and their children
• Ensured all household stock levels were consistently replenished

Joint Domestic House Manager/Estate Manager at Welders House (2022-02 – 2022-08)

• Managed all daily and deep cleaning of rooms, laundry, wardrobe organisation, and packing/unpacking for the female principal
• Handled product ordering for the female principal, processed invoices, and maintained stock replenishment
• Provided family pet care
• Prepared all meals, accommodating various dietary requirements.

Joint Domestic Housekeeping/ Maintenance/ Groundsman at Bagendon House (2020-09 – 2021-11)

• Oversaw all aspects of daily and regular deep clearing, laundry, and ironing
• Managed wardrobe organisation and provided care for artwork, antiques and bespoke furniture
• Provided pet care for three dachshunds, including overnight stays during principals' travel
• Undertook occasional cooking, both for healthy family meals and to dinner party standards
• Maintained kitchen supplied stock and processed invoices
• Assisted with other ad hoc duties as required
• Supervised a part-time daily housekeeper
• Ensured property security during owners' travel.

Management Couple at Ambleside Manor (2019-02 – 2019-02)

• Managed a 15 bedroom vegetarian country guest house. Catering to vegan and gluten free guests.
• Oversaw guest check-ins and check-outs
• Processed payments via cash, credit/debit cards and bank transfers
• Directed all housekeeping duties, breakfast preparation and service and managed stock control and ordering.
• Handled bookings via telephone and email uniting the Guestllink booking system
• Maintained property security and supervised four part-time staff members.

Guest House Management Couple at The Old Brewery Guest House (2015-07 – 2017-07)

• Served as the sole employees for a 9 bedroom Guest House in Richmond, North Yorkshire
• Managed every aspects of guest stays, from reservations to check-out
• Utilised an online booking system, including extranets for reservations
• Executed all housekeeping duties, encompassing laundry, bathroom cleaning and bed making
• Welcomed guests from diverse and international backgrounds
• Prepared and served daily breakfasts, adeptly managing dietary and alleged requirements
• Processed all business payments via cash, cards and BACS transfers

Guest House Management Couple at Chester House Guest House (2014-01 – 2015-07)

• Managed a 9 bedroom bed and breakfast as the sole employees, overseeing all guest bookings and reservations
• Accepted accommodation bookings with multiple extranets
• Greeted and welcomed guests, assisting with luggage as needed
• Prepared and served a variety of breakfast dishes, ensuring efficient cleaning and clearing of the kitchen and dining areas
• Handled all aspects of housekeeping and general property maintenance
• Managed cash and credit/debit card transactions, leasing daily with the owner.