Lawrence Lucas

Data-driven sales and project professional with 11+ years' experience improving workflows, delivering customer-focused solutions, and driving consistent commercial performance. Known for honest, knowledgeable selling, strong client relationships, and a continuous improvement mindset. Actively develops new skills outside of work, including programming and music, alongside strong family values.

Senior Sales & Project Manager / Acting Showroom Manager at Phillips Bathrooms (2020-01 – Present)

• Lead showroom operations in the owner's absence and oversee internal projects across sales, systems, and design
• Manage end-to-end customer and B2B projects, consistently generating £20k–£30k per month in individual sales
• Designing AI-assisted quotation and invoicing workflows since 2023, targeting a 30% efficiency gain and reduced human error

Lead Sales Representative & IT Support at Phillips Bathrooms (2016-01 – 2020-12)

• Promoted following the delivery of workflow systems that reduced administrative time by 50%
• Managed customer projects and generated £8k–£15k per month in individual sales
• Built strong client trust, achieving over 35% repeat and referral business

Sales Representative & IT Support at Phillips Bathrooms (2012-01 – 2016-12)

• Modernised legacy processes by transitioning from manual, fax-based systems to digital quotation and invoicing tools
• Designed and implemented custom Excel and VBA systems and trained staff to ensure adoption

BSc (Hons) in Audio Music Technology – Nottingham Trent University