Lawrence Lucas
Data-driven sales and project professional with 11+ years' experience
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About
Data-driven sales and project professional with 11+ years' experience improving workflows, delivering customer-focused solutions, and driving consistent commercial performance. Known for honest, knowledgeable selling, strong client relationships, and a continuous improvement mindset. Actively develops new skills outside of work, including programming and music, alongside strong family values.
Experience
Senior Sales & Project Manager / Acting Showroom Manager at Phillips Bathrooms (2020-01 – Present)
- Lead showroom operations in the owner's absence and oversee internal projects across sales, systems, and design
- Manage end-to-end customer and B2B projects, consistently generating £20k–£30k per month in individual sales
- Designing AI-assisted quotation and invoicing workflows since 2023, targeting a 30% efficiency gain and reduced human error
Lead Sales Representative & IT Support at Phillips Bathrooms (2016-01 – 2020-12)
- Promoted following the delivery of workflow systems that reduced administrative time by 50%
- Managed customer projects and generated £8k–£15k per month in individual sales
- Built strong client trust, achieving over 35% repeat and referral business
Sales Representative & IT Support at Phillips Bathrooms (2012-01 – 2016-12)
- Modernised legacy processes by transitioning from manual, fax-based systems to digital quotation and invoicing tools
- Designed and implemented custom Excel and VBA systems and trained staff to ensure adoption
Education
BSc (Hons) in Audio Music Technology – Nottingham Trent University
