Lorraine Beatty

I am an outgoing, sociable person with over 10 years experience in retail. I have a passion for delivering excellent customer service. I work confidently both independently and as part of a team. I am looking for my next opportunity for my future employment

Full-Time Carer (2022-05 – 2024-12)

Provided daily care and support to a family member with dementia, ensuring a safe, calm, and compassionate environment

• Managed daily routines, appointments, and personal care with discretion and professionalism
• Developed strong time management, organisation, and communication skills
• Demonstrated reliability, patience, and the ability to work independently under pressure

Cleaner at Shire Lodge Care Home (2021-07 – 2022-04)

Maintained high standards of cleanliness and hygiene across resident rooms and communal areas

• Followed strict health & safety and safeguarding procedures
• Communicated clearly with residents and staff to prevent accidents during cleaning
• Responded promptly to spillages and incidents to ensure a safe environment

Café Staff at Asda Café (2012-11 – 2021-06)

Delivered friendly, efficient customer service in a fast-paced café environment

• Operated tills, handled cash, and processed customer orders accurately
• Served food and hot/cold beverages while maintaining food hygiene standards
• Worked flexibly across front of house, kitchen, cleaning, and service roles
• Collaborated daily with a large team to meet service and performance targets

Sales Assistant at Booze Busters (2011-06 – 2012-10)

Provided customer service in a small convenience store

• Worked independently during evening shifts, demonstrating trust and responsibility
• Opened and closed the store, including keyholder duties
• Managed challenging situations with difficult or intoxicated customers calmly and professionally
• Handled cash accurately and maintained store security

English, Maths and Science