Lottie Scrase

Customer service

Talent

Newton AbbotMember since October 1, 2026

Friendly and approachable personalityPatience and composure in fast paced environmentsComputer literate with typing abilityFast arithmetic skills and good spatial awarenessAble to accurately input scientific data to a high standard of accuracyFamiliarity with risk assessment systemsEnthusiastic learner with excellent memory recallPassionate about helping others to the best of my ability in all situationsWork well independently but also as part of a team

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About

I love painting and creating art in nature using what I can physically see as my reference and interacting with my local community to value other opinions/ critiques made about my work to improve as an artist. Ive enjoyed painting on pottery and carving out my own lino prints and experimenting with many ways of creating art. Lately ive been learning new moves in chess and playing with other people in my village, constantly changing my techniques to improve and practice thinking strategically.

I have fun experimenting with new recipes and tailoring old recipes for groups of friends to eat together and writing down my favourite recipes in my cookbook. I motivate myself by going to the gym and maintaining discipline by continuously going no matter how tired I feel and I always push myself and feel accomplished after reaching a new PR. This helps me live a fit and healthy lifestyle and pursue personal achievements.

Experience

Waitress at Rica’s - Italian restaurant (2024-05 – 2025-03)

Confident to discuss dietary requirements and offer recommendations based off experience.
Took accurate orders and input them into a P.O.S system.
Served meals and checked on customer satisfaction.
Competently processed payments, cleared tables and reset for the next table arriving.
Organized reservations and handled requests over the phone.

Serving staff at Coppa Dolla- Public house (2022-10 – 2023-08)

Serving meals to customers inside and in the garden area
Prepare, plate and decorate desserts.
Share and discuss the desert menu and offer recommendations.
Assisted with kitchen porter duties, used an industrial dishwasher and cleaned it out at the end of the night shift.
Restocked ingredients in the kitchen and drink fridge.

Stock management and sales assistant at Plants galore- garden centre (2024-02 – 2024-08)

Replenishing stock and creating displays and merchandising
Plant maintenance including weeding, pruning and dead heading
Manual handling of large trolleys of stock, landscaping materials and individual shrubs in a safe and responsible manner.
Assisting customers in locating stock, loading trolleys and vehicles.