Love Okeke
Healthcare Support Worker
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About
Highly experienced and compassionate Healthcare Support Worker with over 9 years' experience delivering person-centred care across NHS, care home, community, mental health, and social care settings in the UK and internationally. Demonstrates advanced competence in supporting individuals with complex physical, mental health, dementia, and safeguarding needs, both independently and as part of multidisciplinary teams. Provided administrative support for services delivering care to adults and/or children with long-term health conditions and disabilities.
Detail-oriented care administrator with experience supporting complex care services, confident in coordinating appointments, processing referrals, and communicating effectively with service users and multidisciplinary teams in a healthcare setting. Holds NVQ Levels 3 and 5 in Health and Social Care, multiple healthcare diplomas, and a Bachelor's and Master's level education in Law, bringing strong ethical judgement, safeguarding awareness, documentation accuracy, and advocacy skills to clinical practice. Award-recognised for excellence in fostering support.
Experience
Healthcare Senior Support Worker - Aphek Care Home - South East London
(2024-02)
- Deliver high-quality personal care including washing, dressing, toileting, nutrition, and mobility support
- Support and monitor medication administration in line with care plans and organisational policy
- Observe, record, and report changes in residents' physical or mental health
- Provide emotional support, reassurance, and companionship to promote wellbeing
- Implement individualised care and support plans
- Work effectively with families, nurses, and senior staff to ensure continuity of care
- Maintain accurate records and comply with safeguarding and health & safety standards
NHS Healthcare Assistant (Bank) - Pulse Healthcare Ltd (Acacium Group) - NHS Settings
(2023-05)
- Provide patient care across a wide range of NHS settings including acute, mental health, learning disability, and maternity services
- Assist patients with personal care, mobility, nutrition, and daily activities
- Take and record observations including temperature, pulse, respiration, and weight
- Support nurses and clinical teams with safe, effective patient care
- Maintain dignity, privacy, and confidentiality at all times
Healthcare Support Worker - Portsmouth Hospitals University NHS Trust - Cosham
(2022-12 - 2023-06)
- Promote and protect patient dignity, privacy, and safety
- Assist with feeding, washing, repositioning, and mobilisation
- Identify and respond promptly to potential risks and changes in patient condition
- Work collaboratively within multidisciplinary hospital teams
Student Social Worker (Placement) - EC Roberts Centre - Portsmouth
(2023-03 - 2023-04)
- Conducted client visits that needs assessments
- Supported vulnerable individuals and families
- Prepared reports and maintained accurate case records
- Demonstrated strong assessment, analysis, and care planning skills
HR Advisor / Support Worker - Chukwuemeka Odumegwu Teaching Hospital - Nigeria
(2021-01 - 2022-08)
- Supported patient care alongside clinical teams
- Monitored physical and mental health and maintained accurate documentation
- Provided emotional support to patients and families
- Assisted with crisis intervention and safeguarding concerns
Fostering Social Worker - Happy Hearts Foundation - Nigeria
(2019-04 - 2021-10)
- Supported fostered children and young people with complex emotional and social needs
- Developed and reviewed care and placement plans
- Worked closely with families and professionals to safeguard children
- Recognised with an award for excellence in fostering support
Assistant Manager / Senior Care Manager - Westchase School - Lagos, Nigeria
(2012 - 2021)
- Managed teams, schedules, and operational processes
- Provided safeguarding, counselling, and care oversight
- Supported recruitment, training, and staff supervision
- Acted as team leader and point of escalation
Education
NVQ Level 5 - Health & Social Care
NVQ Level 3 - Health & Social Care (Care Certificate)
Certificate - Phlebotomy, Venipuncture and Specimen Handling
Certificate - Basics of Computer Networking
Diploma - Caregiving
Diploma - Adult Social Care
Diploma - Nursing Assistant
Diploma - Midwifery
Diploma - Dental Nursing Assistant
Diploma - Care Home Management
Bachelor's Degree - Law & Social Science - University of Bedfordshire
Master's Level - Legal Education - Nigeria Law School
