Lucy Beth MacTaggart
Customer Adviser
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About
I have recently completed 5th year of secondary school and will be returning for 6th year. Alongside my studies, I am seeking part-time work where I can continue to develop my skills and gain valuable experience. I am a motivated and reliable student who is keen to contribute positively to a team.
I bring strong customer service experience, proven teamwork, and a professional attitude developed through both paid roles and volunteering. I am eager to build my skills further, particularly in customer-focused environments, while balancing my education and preparing for my future career.
Experience
Customer Adviser - St James Pharmacy
(2024-06 - 2024-07)
Serve customers and assist with prescriptions and orders in a busy pharmacy environment.
- Providing professional and approachable service to members of the public
- Strong interpersonal skills by assisting individuals of all ages and backgrounds, including those who were vulnerable or in distress.
- Process payments accurately and manage till operations
- Work within a team to deliver fast, reliable service
Volunteer - Kindness Street
(2024-01 - 2024-04)
Supported weekly soup kitchen by serving meals to those in need.
- Worked collaboratively with other volunteers to complete tasks
- Demonstrate empathy, patience, and strong communication skills when supporting individuals facing challenging circumstances, ensuring their dignity and well being were prioritised at all times.
- Adapted approach to meet diverse needs, showing sensitivity to cultural, emotional, and personal circumstances.
Education
National 5 - English - Bannerman High (2021-08)
National 5 - Modern Studies - Bannerman High (2021-08)
National 5 - History - Bannerman High (2021-08)
National 5 - Admin - Bannerman High (2021-08)
National 5 - Home Economics - Bannerman High (2021-08)
National 5 - Drama - Bannerman High (2021-08)
National 5 - Maths - Bannerman High (2021-08)
Higher - English - Bannerman High (2021-08)
Higher - Admin - Bannerman High (2021-08)
Higher - History - Bannerman High (2021-08)
Higher - Modern Studies - Bannerman High (2021-08)