- Senior Customer Adviser at Lloyds Bank (May 2022 – May 2023)
- Processed pension pay-outs and internal transfers, ensuring compliance with established procedures.
- Verified customer identities and liaised with customers and colleagues to address discrepancies.
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Volunteer Adviser at Citizens Advice in Bedworth, England (November 2021 – May 2022)
- Provided clients with 8-12 hours per week of face-to-face and telephone advice concerning benefits, debt, housing, consumer fraud, immigration, and employment. Collaborated with experienced colleagues.
- Greeted clients at the reception desk and took personal details.
- Wrote comprehensive case summaries.
- Editor and Research Assistant (part-time) at the Crime Prevention Research Center (May 2015 – Present)
- Conducted research and editing tasks under time constraints, supporting the publication of three books.
- Gained proficiency in Microsoft Excel and developed strong organisational skills.
- Mathematics & History Teacher at César Chávez Academy High School, Detroit, USA (December 2019 – August 2020)
- Co-taught 45-student “Junior Seminar” classes with a focus on improving standardised testing performance in mathematics.
- Conducted sections of U.S. history classes, working with special needs and ESL students.
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Writer for The Washington Times, Washington, D.C. (December 2009 - September 2010)
- Wrote a dozen published book reviews, each approximately 1,000 words in length.
