Luke Coppuck

Strategic partnerships and account management professional with experience building and growing high-value relationships across the education, charity, public and commercial sectors. Experienced in Salesforce CRM, stakeholder engagement, programme delivery, budget management, KPI reporting and business development. Proven track record of identifying growth opportunities, influencing senior stakeholders and delivering measurable outcomes through collaborative partnerships.

Combines partnership-development expertise from Aspire Oxfordshire with commercial experience gained through founding and scaling an e-commerce business generating peak monthly turnover of £75,000–£80,000.

Inclusive Recruitment & Enterprise Development Programme Manager - ASPIRE OXFORDSHIRE

(2022-05)

Report directly to the Chief Executive Officer on programme performance, stakeholder engagement and strategic opportunities.

• Manage strategic relationships with employers, education providers, NHS services, local authorities, funders and community organisations.
• Act as the primary relationship lead and account manager for employer partners and key stakeholders.
• Directly deliver onboarding, implementation support, workshops, training sessions and stakeholder presentations.
• Utilise Salesforce CRM to manage stakeholder engagement, partnership pipelines and performance reporting.
• Represent Aspire at networking events, partnership meetings and funding events, building relationships with employers, funders, commissioners and strategic stakeholders.
• Co-present with the Chief Executive Officer to employers, funders and strategic partners.
• Manage programme budgets ranging from approximately £10,000 to £200,000 over 6–12 month delivery periods.
• Monitor programme performance against agreed KPIs, producing reports for senior leadership and identifying opportunities for partnership growth.
• Work closely with employers, education providers and community organisations to address employability, skills development and workforce inclusion challenges.
• Selected Results: Fairer Access to Work delivered 50 programme completions, 30 employment outcomes and 585 hours of work experience. Landsec/Westgate partnership generated 31 employment outcomes (23 part-time and 8 full-time). Strategic partnerships contributed more than £40,000 in funding and partnership support.

Founder & Managing Director - ROCKET JOHNS LTD

(2019-03 - 2024-02)

Founded and scaled an e-commerce and consultancy business generating peak monthly turnover of £75,000–£80,000.

• Managed operational delivery of 100+ customer orders per day during peak trading periods.
• Used Amazon Seller Central analytics and reporting tools to monitor account performance, customer behaviour and commercial opportunities.
• Developed customer acquisition, retention and growth strategies to increase revenue and strengthen customer loyalty.
• Managed supplier relationships, commercial negotiations, account growth activities and customer retention initiatives.
• Managed end-to-end supply chain operations including sourcing, procurement, stock management, fulfilment and shipping logistics.
• Produced forecasts, budgets and performance reports.

General Manager - ATOMIC BURGER LTD

(2017-01 - 2019-03)

• Directly led and developed a team of more than 20 staff and supported leadership teams across three sites.
• Managed recruitment, onboarding, training and performance development.
• Managed operational performance, budgets and commercial targets while supporting business growth and customer satisfaction.

Mathematics - Oxford Brookes University (2013 - 2015)

A Levels