Lusanda Ciliza
Customer Service Representative | Virtual Assistant
Talent
ZAMember since July 7, 2026
Administrative SupportData EntryInvoicingSocial Media Management
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Administrative SupportData EntryInvoicingSocial Media Management
About
Dedicated and results-driven Customer Service Representative and Virtual Assistant with experience in administrative support, client communication, and remote assistance. Skilled in managing customer inquiries, invoicing, email handling, scheduling, and social media management. Highly organized, adaptable, and committed to delivering excellent service both on-site and remotely.
Experience
Virtual Assistant - Phakama Research & Development
(2018-01 - 2022-12)
- Managed emails and client communication.
- Handled scheduling and calendar coordination.
- Performed data entry and document preparation.
- Assisted with invoicing and administrative reporting.
Customer Service Representative (On-site & Remote) - Sidon Health
(2022-01)
- Assisted customers with inquiries and service support.
- Resolved complaints professionally and efficiently.
- Processed customer information and maintained records.
- Managed invoicing and follow-ups.
- Provided remote support and administrative assistance.
Education
Grade 10 - Barnato High School
Skills
Customer Service RepresentativeVirtual Assistant
