Office Administrator with extensive experience in Office Administration, Customer Service, Commercial Administrator and Sales Administration
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Confident, capable and resourceful person with extensive experience and knowledge in Office Administration, Customer Service, Commercial Administrator and Sales Administration. Excellent organisational, communication and interpersonal skills, very adaptable, taking on considerable and varied responsibilities. Honest, sincere and respectful with a can do attitude. Willing to offer support to colleagues and work flexibly to meet company needs and expectations.
Office Manager - Daiwa House Modular
(2021-11 - 2026-06)
Coordinating domestic and international travel including flight, hotel and car rental. Organising office operations and procedures. Coordinating with IT department of all office IT equipment. Purchasing office supplies and equipment and maintaining proper stock levels.
Greeting visitors and booking car spaces. Assisting in the onboarding process for new employees. Providing new employees with IT equipment/mobile phone. Liaising with vendors including cleaning, catering and stationary.
Scheduling meetings and appointments. Maintaining office condition and arranging necessary repairs. Ensuring all new suppliers/sub-contractors are set up. Ensuring all invoices are paid on time. Dealing with correspondence and queries.
Preparing letters and reports.
Site Administrator - Kier Construction
(2020-08 - 2021-11)
Site Administrator/Document Controller - Create Construction
(2018-10 - 2020-07)
Site Administrator/Document Controller - Kier
(2017-03 - 2018-09)
Commercial Secretary/Customer Care Advisor - Persimmon Homes
(2014-11 - 2017-02)
Providing secretarial support. Managing annual leave, study leave, sickness and absence for department. Liaising with sub-contractors regarding invoices and payment, sending out tenders to sub-contractors, entering budget information onto coins, settling final accounts.
Processing time sheets for workforce. General administration. Daily contact with customers via telephone and email regarding new and existing issues with property. Liaising with site and contractors to book appointments and ensuring the work is carried out.
Logging calls onto computer. Registering new properties.
Tennant Liaison Officer - Jistcourt
(2013-11 - 2014-11)
Making initial contact with tenants, providing them with options, fully explaining to the tenants all aspects of improvement works to be carried out. Liaising with tenants and site staff regarding improvement works and tenant needs to guarantee a safe and secure environment, ensuring access is achieved as planned in order to carry out the works. Liaising with client and arranging site meetings. Administration of site paperwork.
Site Office Manager - Balfour Beatty Rail
(2006-11 - 2013-11)
Overseeing running of Office. Processing work orders and entering onto computer. Collating plant & material receipts and matching against orders. Liaising with supervisors and workforce reference status on current and new orders. Liaising with client with progress reports. Ordering of stationary & clothing for workforce. Petty cash, Personnel duties, General administrative duties, HR documentation, and Reception duties.
Sales Administrator - Brockington & Scott
(2000-05 - 2006-11)
Typing and distribution of UK and International quotations. Administrative duties. Preparing information and figures for monthly meetings. Processing orders and entering onto computer. Liaising with UK and International customers regarding status of order. Liaising with Purchasing and Production Departments to ensure on time delivery to Customer.
Customer Service Supervisor - Parceline
(1987-11 - 2000-05)
Started as a Customer service agent which involved mainly processing calls from customers on a daily basis reference collections, deliveries, mislaid parcels, damaged parcels and liaising with operational staff and other depots within the UK to obtain information to provide a satisfactory service to the customer. Input of data onto computer. Administrative duties. Progressed to supervisor of the Customer Service Department.
GCSE - English Language, Mathematics, History, Office Practice
CSE - Typing, Human Biology, Rural Science, Computerised Accounts – Sage – Level 1 and Level 2
