Trafford Woodman

OFFICE ADMINISTRATION | CUSTOMER SERVICE | ADMINISTRATIVE SUPPORT

Talent

Swindon, WiltshireMember since August 10, 2026

Administration and organisationScheduling and coordinationAccurate record keepingCustomer serviceProfessional written and verbal communicationHandling enquiriesAttention to detailTime management and prioritisationCash handling and reconciliationStock and delivery administrationEvent coordinationTeamwork and independent working

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Administration and organisationScheduling and coordinationAccurate record keepingCustomer serviceProfessional written and verbal communication

About

Organised, reliable and approachable professional with experience in coordination, customer service, retail supervision and administration within people-focused environments. Experienced in producing weekly schedules, maintaining and updating records, communicating with families, colleagues and external contacts, coordinating events and managing competing priorities. Strong attention to detail, with practical experience in cash reconciliation, stock management and customer-facing operations.

Now seeking an office-based administration or customer service role where I can transfer these skills, learn new systems and build a long-term career in a professional office environment.

Experience

Activities Coordinator - Marsh Farm Manor (Anchor Care Home)

(2026-02)

Produce and manage weekly activity schedules, ensuring information is organised and communicated clearly.
Maintain and update person-centred records, ensuring residents' preferences, interests and needs are recorded accurately.
Communicate professionally with residents, relatives, colleagues, entertainers, volunteers and external organisations.
Coordinate external entertainers and community partners, arranging activities and communicating requirements.
Support the organisation of outings, including staffing arrangements and risk assessments.
Manage several priorities at once and adapt plans when requirements change.

Activities Coordinator - Wantage Sanctuary Care Home

(2023-01 - 2026-01)

Produced weekly activity planners and communicated schedules to residents, families and colleagues.
Maintained and regularly updated individual activity care plans and related information.
Met with residents and families to gather and record preferences, interests, abilities and requirements.
Liaised with relatives and care staff when planning and reviewing individual activity plans.
Organised and coordinated fetes, barbecues, charity fundraisers and other events.
Coordinated Holy Communion and church services, communicating with relevant people and organising requirements.

Store Supervisor - SPAR, Wantage - Wantage

(2019-10 - 2026-01)

(Part-time)

Provided friendly and professional customer service and responded to customer needs and enquiries.
Completed opening and closing procedures and supported the smooth running of daily operations.
Handled end-of-day cash reconciliation and till balancing accurately.
Received and processed deliveries, replenished stock and maintained stock rotation.
Maintained a clean, organised and professional customer environment.
Worked effectively with colleagues in a busy, customer-facing environment.