M Z
Operations & General Manager
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About
Commercially driven Operations and General Manager with 12+ years' leadership experience in high-volume hospitality. Experienced in P&L; ownership, budgeting, KPI delivery, operational excellence, recruitment and leadership development.
Experience
General Manager - Franco Manca
(2019-01)
Lead end-to-end operations of a high-volume restaurant, overseeing commercial performance, budgeting, forecasting, recruitment, coaching, KPI delivery, operational improvement and compliance.
General Manager - Prezzo PLC
(2016-01 - 2019-12)
Managed single and multi-site operations, led teams of over 50 employees, improved operational performance and developed future leaders.
Assistant Manager → Supervisor → Waitress - Prezzo PLC
(2013-01 - 2016-12)
Career Progression
Education
Bachelor's Degree - Translation Studies (English & German) - Pedagogical & Social Academy
