Results-driven retail and operations professional with over 10 years of experience in leadership, logistics, customer service and hospitality
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Results-driven retail and operations professional with over 10 years of experience in leadership, logistics, customer service and hospitality. Currently working as a Tesco DotCom Shift Leader, leading teams of pickers and drivers to achieve demanding productivity, quality and customer service targets. An organised and approachable leader with experience in team management, coaching, performance improvement and operational planning.
Proven ability to motivate colleagues, resolve operational issues and maintain high standards of health and safety in fast-paced environments. Recognised for a strong work ethic, excellent communication skills and a commitment to delivering outstanding customer experiences.
DotCom Shift Leader - Tesco Stores Ltd - Leicester
(2025-07)
Warehouse Operative - Tesco Distribution Centre - Northampton
(2020-03 - 2025-07)
Cleaner Supervisor - Time For You - Leicester
(2017-06 - 2020-03)
Waiter/Bartender - Iguana SRL - Romania
(2012-02 - 2015-01)
Provided excellent customer service in a fast-paced hospitality environment.
BA (Hons) - Global Business Management (Top-up) - University of Cumbria (2025 - 2026)
Higher National Diploma (HND) - Hospitality Management - Nelson College London (2022 - 2024)
A-Levels - Mathematics & Informatics - Mihai Eminescu Theoretical High School (2008 - 2012)
