Housekeeping at Croyde Bay Holiday Resort (2026-03 – Present)
- Provide friendly and professional service to guests.
- Prepare accommodation to a high standard and ensure a welcoming environment.
- Work efficiently as part of a team during busy periods.
- Manage workloads independently while maintaining attention to detail.
Delivery Manager at Next (2025-12 – 2026-03)
- Managed deliveries, stock control and replenishment.
- Led and supported the stock team to meet daily targets.
- Investigated stock discrepancies and supported loss prevention.
- Acted as a key holder and supported daily store operations.
Landscape Gardener at Planscape Design (2025-04 – 2025-11)
- Maintained gardens and outdoor spaces to a high standard.
- Worked independently and as part of a team to complete projects on time.
- Managed tools, equipment and materials safely and efficiently.
Housekeeping Supervisor at Island Lake Lodge (2023-08 – 2025-04)
- Supervised a housekeeping team while maintaining high standards and guest satisfaction.
- Coordinated daily schedules, workloads and quality checks.
- Trained new staff and supported team development.
- Worked with other departments to resolve guest requests and issues.
- Managed stock and supplies to support daily operations.
Guest Services Representative at Island Lake Resort Group (2023-06 – 2023-08)
- Welcomed guests and provided information and assistance.
- Responded to queries and requests professionally.
- Communicated effectively with colleagues to coordinate operations.
- Managed visitor access while maintaining a friendly approach.
Housekeeping at Island Lake Resort Group (2022-12 – 2023-04)
- Maintained high standards of cleanliness across guest rooms and public areas.
- Replenished supplies and reported maintenance or safety issues.
- Supported colleagues and assisted with training new staff.
Assistant Manager at The Hideout Bar (2022-04 – 2022-10)
- Led and supported a team while providing excellent customer service.
- Managed customer feedback and complaints professionally.
- Responsible for opening and closing the business.
- Managed stock levels and supported daily operations.
Assistant Manager at Balance Virtual Assistance (2020-09 – 2022-04)
- Managed customer calls, emails and queries professionally.
- Provided administrative support to over 80 clients nationwide.
- Scheduled appointments and processed payments accurately.
- Managed competing priorities with excellent organisation and attention to detail.
Qualified Dental Nurse at mydentist (2018-03 – 2020-09)
- Provided professional and compassionate patient care.
- Communicated clearly with patients and colleagues.
- Maintained accurate and confidential records.
- Followed strict health, safety and hygiene procedures.
Sales Assistant at Tesco (2017-08 – 2018-01)
- Provided friendly and efficient customer service.
- Operated tills and processed cash and card payments accurately.
- Assisted with customer enquiries and complaints.
- Maintained a clean and welcoming store environment.
Sales Supervisor at tReds (2014-07 – 2018-03)
- Provided excellent customer service and product recommendations.
- Worked towards sales targets and promoted additional products.
- Received deliveries, checked stock and processed web orders.
- Handled customer enquiries and complaints professionally.
