Magda Fordon

Highly motivated sales and business development professional with a proven background in lead generation, client acquisition, quotation preparation, price negotiation and customer relationship management. Experienced in managing the full sales cycle from initial enquiry through to project completion, using CRM systems to maintain pipelines and deliver exceptional customer service. Former business owner with strong commercial awareness, leadership experience and a track record of building long-term customer relationships.

Seeking to leverage extensive sales expertise within the property industry as a Sales Negotiator, Estate Agent or Property Consultant.

Sales / Project Coordinator at North View Engineering Services Ltd (2023-01 – Present)

• Manage customer enquiries from initial contact through to project completion.
• Prepare quotations and negotiate pricing with commercial and private clients.
• Maintain customer records, opportunities and communications through the company CRM system.
• Develop strong client relationships to encourage repeat business and referrals.
• Follow up quotations and convert enquiries into confirmed orders.
• Coordinate bespoke projects between customers and production teams.
• Ensure projects are delivered on time and to customer expectations.

Field Sales Executive at Verisure UK (2022-04 – 2023-01)

• Generate and convert both warm and self-generated sales leads.
• Build a sales pipeline through networking, referrals, canvassing and prospecting.
• Conduct face-to-face customer consultations and needs assessments.
• Negotiate contracts and close sales in a target-driven environment.
• Manage the complete customer journey from enquiry to installation.
• Deliver after-sales support and maintain long-term customer relationships.

Business Owner / Operations Director at J&M Building & Cleaning Services (2012 – 2022)

• Owned and managed a successful cleaning and maintenance business for 9 years.
• Generated new business through marketing, networking and customer referrals.
• Prepared quotations, negotiated contracts and managed customer expectations.
• Recruited, trained and supervised staff.
• Managed payroll, invoicing, scheduling and daily operations.
• Handled customer complaints and maintained high levels of customer satisfaction.

AAT Level 2 Foundation Certificate in Accounting in Accounting – MK College

TQUK Level 2 Certificate in Principles of Business Administration in Business Administration

Level 2 English Language in English Language – Barnet College London

Diploma in Sales in Sales – Trade School, Włocławek, Poland