Malika Ahmed

I am an enthusiastic, focused and professional individual, with over eight years of experience in customer service, seeking employment in a creative environment. I am an outstanding team player and have strong communication skills. I personally believe that a first impression is a key component to building strong relationships. My positive attitude and determination for providing exceptional customer service will remain constant, building something other than a strong bond but also trust.

Dental Receptionist at NHS Dentist (2026-03 – Present)

The Reception is kept clean and well-presented at all times. Efficiently managing multiple responsibilities, including inquires, dental services, calls, emails and admin. Providing the best service and care for patients.

Sales Assistant at Ryman (2018-04 – 2026-04)

Maintained a clean and well-presented space, creating a welcoming store environment for all customers. Provided exceptional customer service. Efficiently managed multiple responsibilities, including customer inquires, product recommendations, customer delivery, customer collections, inbound and outbound calls, printing services such as printing from email and USB. Lamination and Binding services. Delivery courier service DHL and Western Union.

Retail Assistant at Superdrug (2016-07)

Worked in a team environment and looked after customers; worked on the shop floor, which assisted the further development of my communication skills. I had kept the shop floor clean from any obstructions whilst monitoring and updating the sales displays. I was able to arrive on time without any fail. I was given the opportunity to learn important skills that could benefit me, in the nearby future.

Youtube Editor at Independent (2024-01 – Present)

I currently edit Youtube videos for a Youtuber. I help them create and film, fun content for their Youtube Channel, as well as creating thumbnails and descriptions.

BA HONS in Photography – Kingston University (2019 – 2022)

BTEC Level 3 in Art and Design diploma – William Morris Sixth Form (2017 – 2019)

GCSE – Fulham Cross Girls School (2012 – 2017)