Manal Mansoor

Bilingual English, Urdu and Punjabi speaking, reading and writing with strong communication and interpersonal skills. Friendly, organized and culturally aware individual with experience engaging with diverse communities through customer communication, social media and online business management. Passionate about supporting children and families and helping people feel understood and supported.

Confident using digital tools, social media platforms and administrative systems, with the ability to multitask, stay organised and communicate professionally in both spoken and written formats. A reliable and empathetic team player who is eager to develop skills further within a community and healthcare setting.

Content Creator & Online Business Owner

Self-Employed | Ongoing

• Managed daily communication with customers and online audiences across social media platforms
• Created engaging digital content tailored to diverse audiences, including Urdu-speaking and South Asian communities
• Responded to customer enquiries professionally through direct messages, email and online platforms
• Developed strong organisational and multitasking skills through managing content schedules, orders and customer interactions
• Built communication and relationship skills through consistent interaction with followers, clients and community members
• Used social media platforms and digital tools to create informative and engaging content
• Maintained professionalism, attention to detail and reliability while managing multiple responsibilities independently

GCSEs Completed

Including an A Grade in Urdu, demonstrating strong written and verbal communication skills in both English and Urdu. Continued development of communication, organizational and digital skills through self-employment, content creation and customer engagement.