Mandy Lumsden
Day care Manager
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About
A committed and determined individual who is keen to utilise and develop their current skills set. Previous experience gained in a care setting and qualified to HNC level in Social Care. A true advocate and listener who gains pleasure in problem solving for others whilst maintaining empathy and integrity. A great believer in 'Diversity and Equality' with high moral values and self esteem, which is shared from a compassionate viewpoint.
Experience
Four Square charity 5/1/ 26 umtil present )
Sallvation Army Manager charity shop ( 2022
2024)
Day care Manager at Open door cafe day care centre (2018-2022
- Ensure the smooth running of a day care setting
- Deliver person centred care
- Develop care plans
- Staff supervisions
- Compliance with health safety and care inspectorate
- Follow policy and procedures and update
Owner at stress free care (2016-01 – 2018-12)
Run my own small care at home company.
- Personal care
- Person centred care
- Shopping
- Befriending
- Care plans
Shop Assistant at Bethany Christian Aid (2015-07 – Present)
- Receiving stock donations for the store
- Sorting & pricing donations prior to display in store
- Serving customers at till point
- Advising customers on products available in store
Support Worker at Places for People care and support Scotland (2015-01 – 2017-12)
Duties include supporting young people within temporary accommodation to enable and support them to moving on to living independently
Sales Assistant at Thompsons TV Services (2006-04 – 2015-03)
Working on an ad-hoc basis whilst raising children
- Serving customers
- Booking in appointments for Ariel and Satellite engineers
- Stock control
- Ensuring a positive experience for both customers and staff
- Taking telephone calls and dealing efficiently with all enquires
- Cash handling and electronic payments
- Providing feedback for staff appraisals
Housing Support Worker at Shelter (2010-09 – 2011-01)
- Assisting with re-housing families who had experienced homelessness
- Liaising with council and support workers to resolve housing issues
- Carrying out home visits to assess needs for re-housing
- Decorating homes for service users & their families
Care of the Elderly at Home Help, Self-employed (2005-03 – 2006-03)
- Responsible for clients everyday interpersonal needs
- Ensuring clients' needs and wants are met
- Shopping for groceries
- Light house work
- Help with letters, forms and telephone calls as required
Clerical Officer at Jobcentre Plus (2004-01 – 2005-01)
- Ensuring customers sign on effectively and sufficiently
- Helping and assisting customers look for work
- Phoning employers to arrange interviews
- Feeding back and taking appropriate information for agencies and colleges
- Phoning colleges for clients to do short or long courses
Sales Assistant at Thompsons TV services (2002-03 – 2003-08)
Duties as detailed above for employment in 2006 - 2015
Education
HNC in Social Care – Edinburgh Telford College (2010-01 – 2011-12)
NC in Social Care – Edinburgh Telford College (2006-01 – 2007-12)
NC in Dramatic Arts – Edinburgh Telford College (2000-01 – 2001-12)
Standard Grade in English – Liberton High School (1986-01 – 1990-12)
Standard Grade in Mathematics – Liberton High School (1986-01 – 1990-12)
Standard Grade in Geography – Liberton High School (1986-01 – 1990-12)
Standard Grade in Science/Biology – Liberton High School (1986-01 – 1990-12)
Standard Grade in Home Economics – Liberton High School (1986-01 – 1990-12)
Standard Grade in Social, Vocational Skills – Liberton High School (1986-01 – 1990-12)
