Manny Chumber

I am an experienced and highly organized Office Manager with over four years of proven success in overseeing office operations, leading administrative teams, and supporting executive leadership. My experience also includes ensuring ISO 27001 compliance, reinforcing robust information security practices, and fostering a security-conscious office culture. Known for my proactive approach, attention to detail, and commitment to continuous improvement, I thrive in dynamic environments where I can contribute to streamlined operations and strong team performance.

I have a strong track record of managing multi-functional responsibilities, including line management of 12 staff, high-level executive support to the Chief Financial Officer, and delivering key operational projects—most notably a £50,000 office facilities upgrade that enhanced workplace efficiency and staff satisfaction. With hands-on expertise in procurement, inventory control, budgeting, and supplier negotiations, I have consistently delivered cost-effective solutions while maintaining high service standards.

Office Manager at Suco Loans (2019-10 – Present)

Managed daily office operations and administration with line management of 12 staff across reception, facilities, and administrative functions. Provided high-level personal assistant support to the Chief Financial Officer.

• Managed daily office operations and administration
• Line managing a team of 12 staff across reception, facilities, and administrative functions
• Provided high-level personal assistant support to the Chief Financial Officer, including complex diary management, meeting coordination, travel arrangements, and handling confidential correspondence
• Successfully delivered a £50,000 office facilities upgrade project, overseeing planning, contractor management, and implementation resulting in a more efficient, modern work environment
• Led procurement and inventory management, including supplier sourcing, contract negotiation, purchase order processing, and stock control reducing costs by 15% and improving supply reliability
• Maintained strong vendor and service provider relationships to ensure consistent quality and timely delivery
• Streamlined administrative processes and introduced improved systems for document handling and workflow, increasing operational efficiency
• Monitored budgets, prepared financial reports, and supported the CFO with internal reporting and financial planning
• Ensured compliance with ISO 27001 standards by implementing and maintaining information security policies and procedures, supporting audits, and fostering a security-aware office culture
• Oversaw health and safety compliance, including risk assessments, staff training, and regular audits to ensure a safe and legally compliant workplace

Professional Support Assistant at Birmingham City Council (2014-05 – 2019-09)

Worked on team projects regarding children nurseries, managing confidential child information using Case Management Systems. Completed minutes of meetings and agendas on a regular basis with strict deadlines.

• Working on team projects for example working on a project regarding children nurseries and issuing timetables and working towards deadlines which need to be met in order for the senior managers can complete their responsibility
• Dealing with post incoming and outgoing, Using Outlook for email on a daily basis
• Using Case Management Systems like Carefirst and Impulse which includes sensitive confidential child information
• Worked with different teams who deal with projects regarding social workers and family support workers
• Completed minutes of meetings on a regular basis
• Worked on Agendas which are completed every week and need to be completed with deadline arrives
• Handled vital documents with confidential information regarding vulnerable children

Trainee Administrator (Professional Support Assistant) at Birmingham City Council (2014-01 – 2014-04)

Performed administrative duties including filing, scanning, photocopying, emailing, and phone support for social workers and child admissions.

• Filing
• Scanning
• Photocopying
• Emailing
• Phoning social workers
• Receiving incoming calls regarding parents and children admissions and data inputting

Warehouse Operative at Signet Trading (2013-11 – 2013-11)

Warehouse operations including picking, packing, and stock management.

• Picking and packing
• Unloading stock

Sales Assistant at Age UK (2012-02 – 2012-10)

Provided excellent customer service as the first point of contact on the shop floor. Managed deliveries, till operations, shelf stocking, and customer support.

• Providing excellent customer service, being the first point of contact for customers on the shop floor and ensuring we met sale targets
• Taking in the deliveries, working at the till and shelf stocking
• As I am bilingual I was also able to understand the needs of foreign customers, and customers whose first language was not English

Work Experience Assistant at Benson School (2009-10 – 2009-10)

One week work experience as an assistant, supervising children, helping teachers, and delivering PE lessons.

• Supervising the children and helping the teacher
• Given the opportunity to lead the class once, which was a challenging and intimidating experience, but one which helped gain a better understanding of the different teaching methods practiced
• Spent a lot of time providing support and motivation, not just for the subjects but the importance of an education
• Worked with the teacher delivering PE lessons
• Helped to direct children to the different activities in the lesson and gave feedback to the children

GCSE in English, Maths and Science – Holyhead School (2004 – 2009)

BTEC in Sport Studies – Sandwell College (2009 – 2010)

BTEC Business Level 2 in Business – Sandwell College (2010 – 2012)

Sports Coaching Degree in Sports Coaching – Derby University (2019 – 2021)