Mara Vasiliev

I am dedicated to making connections with others and empowering them to live a fuller life by becoming whole and realizing their full potential. Professionally, I dedicate myself to how our mind works through Psychology, Neuroscience, and Philosophy. My psychological approach may be regarded as holistic since I evaluate physical, mental, emotional, social, and spiritual dimensions of health and well-being. We cannot live a happy and meaningful life if we are disconnected and fragmented.

I have a diverse professional background with significant experience in customer service, administrative support, and coaching. I worked as a Back Office Customer Representative at Capita, where I effectively communicated with clients and managed confidential information. In my role at Wagamama, I provided exceptional customer service in a fast-paced environment, honing my organizational and multitasking skills.

Additionally, I have entrepreneurial experience from operating my own home bakery business, where I managed all aspects from customer interactions to financial planning. I also hold a Level 3 Coaching and Mentoring certification, which has equipped me with the skills to support and develop others through personalized coaching, helping them achieve their professional goals.

This combination of customer service expertise, administrative proficiency, and coaching ability makes me well-suited for roles that require strong interpersonal skills, organization, and a commitment to continuous improvement.

I have significant experience in customer service and support roles. As a Back Office Customer Representative at Capita, I effectively communicated with clients and managed confidential information. At Wagamama, I provided exceptional customer service in a fast-paced environment, honing my organizational and multitasking skills.

Additionally, I have entrepreneurial experience from operating my own home bakery business, where I managed all aspects from customer interactions to financial planning, further developing my customer service expertise.