Maria Clive

A highly organised, experienced administrative professional with extensive support in office management and business support, who can work effectively in busy environments. Skilled in managing complex administrative tasks, coordinating schedules and supporting senior management to ensure smooth day-to-day operations. Exceptional communication and problem-solving skills with a strong commitment to efficiency and professionalism.

Recognised for delivering high-quality administrative support whilst continually aiming to improve processes and maintain confidentiality.

Assistant Relationship Manager - Jordan International Bank plc

(2025-05)

Provide full-service banking to the Private Banking Managers and high net-worth clients

• Prepare UK and International payment instructions and carry out call backs directly with the clients
• Manage deceased customer accounts
• Oversee transactions for the clients, including inter account transfers, account opening/closing requests and all personal and corporate client detail changes
• Interdepartmental coordination to deliver high quality services, namely Treasury, Settlements, Operations and Compliance
• Oversee projects given by the manager of Private Banking
• Assist with onboarding clients with on-line banking and debit card enquiries
• Prepare cash requests

Administrative Officer - Jordan International Bank plc

(2015-01 - 2025-04)

Provide Administrative support to the Operations Manager, Private Banking Team and Structured Products Team

• Event organisation
• Opening bank accounts and processing payments of personal and corporate bank accounts
• Process debit card requests and register clients for internet banking
• Handle cash transactions for high-net-worth clients
• Data entry and document management
• Process mortgage applications on Apprivo system

Executive Assistant to Real Estate and Construction Directors - Marsh Ltd

(2012-06 - 2013-03)

Executive Assistant to Real Estate and Construction Directors and their teams. Provide administrative support for the London and Norwich offices.

• Meeting room bookings, management of Extensive flight and hotel bookings for domestic and international business meetings
• Prepare travel itineraries and documentation for the business trips in a timely manner
• Arrange client hospitality events

Personal Assistant to Chief Operation Officer and Operations Manager - HSBC Private Bank

(2000-06 - 2012-03)

Provide day-to-day administrative support for the Chief Operation Officer and Operations Manager in a professional manner

• Travel bookings and itinerary planning
• Collation and analysis of monthly departmental stats
• Assist with the recruitment needs for the department. Liaise with the Operations team departmental managers, recruitment agencies and Human Resources
• Event Planning
• Oversee management of the departmental archiving

Relationship Team Assistant - Coutts Private Bank

(1998-04 - 2000-04)

Provide full administrative support to 5 Senior Relationship Managers

• for all account opening/closing and day to day enquiries
• Ordered debit cards, cheque books and paying in books etc for the new clients and send out welcome letters
• Fraud Liaison Office
• Processed payment requests

Customer Service Supervisor - Lloyds Bank plc

(1986-07 - 1998-03)

Processed account data and clients. Worked within the Customer Service team – dealing with the client's day-to-day requests via face-to-face, on the telephone and email. Cashiering / Promoted to Head Cashier. Promoted to Opening and Closing account supervisor, managing a team of four.